Sales/Customer Service Administration

The Sales and Customer Service Specialist located in Mayfield serves as a primary point of contact for clients, combining proactive sales expertise with top-tier customer service. This role is responsible for identifying client needs, presenting product or service solutions, and ensuring a seamless client experience from initial inquiry through post-sale support.Responsibilities:Perform sales administration tasks, including maintaining accurate records of customer transactions, preparing reports, and supporting the sales team in day-to-day operations.Deliver excellent customer service by responding promptly to client inquiries and providing knowledgeable assistance both before and after sales.Prepare and send customer quotes accurately, ensuring all proposals align with company pricing and guidelines.Conduct diligent sales follow-up with clients via phone, email, and other channels to nurture relationships and close sales opportunities.Travel to trade shows and association meetings as needed to represent the company, build industry connections, and support business development efforts.Enter orders into the system with high attention to detail, ensuring accuracy and timely processing for customer satisfaction.Qualifications:Experience in sales, customer service, or a related client-facing role is preferred.Strong communication and interpersonal skills, with the ability to build rapport quickly.Problem-solving mindset and ability to handle challenging situations diplomatically.Organizational skills and attention to detail for managing client records and follow-ups.Skilled in QuickBooksAbility to work independently and as part of a team in a fast-paced environment.Qualified? Please apply today!