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Customer Care Representative
Charlottesville, VAApril 2nd, 2026
Job Description
Be on the frontline of helping others.Do you enjoy working with people and making meaningful connections? Make a difference with The Wyant Group in your community today!ResponsibilitiesProvide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, elgibility, coverages, policy changes, transfers, claim submissions, and billing clarificationUse a customer-focused, needs-based review process to educate customers about insurance optionsDevelop leads, schedule appointments, identify customer needs, and market appropriate products and servicesQualificationsAbility to resolve complex customer issuesExcellent communication skills - written, verbal, and listeningPride in getting work done accurately and timelyPeople-orientedAbility to work in a team environmentAbility to multi-taskProperty and Casualty license (must be able to obtain)Life and Health license (must be able to obtain)Salary + BenefitsSalary: $45,000 - $60,000Commissions: $$5,000-$15,000Opportunity for advancement within the officeBenefitsMajor MedicalDental/Vision401kTuition ReimbursementPaid VacationPaid Holidays Company DescriptionWe strive to be our best in every customer interaction. Our commitment to our people and our values carries our agency to new heights each and every year.Company DescriptionWe strive to be our best in every customer interaction. Our commitment to our people and our values carries our agency to new heights each and every year.
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