Sr Analyst, Operations Strategy

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Oak Street Health, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes.As a Senior Analyst, Operations Strategy, you will play a critical role in supporting our high-priority, cross-functional operational and strategic projects for Oak Street Health, with a focus on improving center and service operations.Key responsibilities include completing data analysis to derive insights on operational performance, leading business case creation, and supporting strategy development and implementation planning. The Sr. Analyst, will report into Lead Director, Operations Strategy & Enablement, and will collaborate extensively with cross-functional teams and field partnersRole Description:The Sr. Analysts, Operations Strategy role supports on high-priority cross-functional operational projects - spanning from service operations projects to field enablementThe Sr. Analyst, Operations Strategy will report into the Director, Clinical Operations Strategy and operate with moderate guidanceThe ideal candidate is a self-starter, enjoys solving challenging problems, uses data to drive insights, and thrives in a fast-paced environmentThe role should champion collaboration by proactively identifying and sharing challengesThis role requires collaboration across teams within Operations and other corporate functions (e.g., Population Health, Clinical Health Services), as well as partnerships with clinical and operational field leaders, and regular communication with key partners. Prepare materials and insights for senior leadership.Core ResponsibilitiesComplete analysis and build reports to derive insights on Oak Street's operational performance, identify opportunities to improve results, and ensure progress towards annual performance targetsWork with cross-functional teams to improve operational performance and proactively identify solutions for problemsSupport implementation planning and roll out, , assess impact on center, care teams, and central operations (e.g., call center), support operational strategy development to minimize disruptionsConvey updates effectively through reports, dashboards, and presentations to field leaders, care teams, and leadershipTrack progress against key initiatives, milestones, and outcomes; surface risks and opportunities proactivelyAct as a bridge between field support teams and centralized patient support functions to ensure alignment and smooth transitionsOther Duties as AssignedWhat are we looking for?2-5 years of relevant experience in consulting, healthcare, population health, provider-facing operations, or related fieldsProven ability to build trust and credibility with diverse stakeholder groups across levels and functionsQuick learner who is comfortable with a high level of ambiguityDemonstrated track record of solving complex, ambiguous problems with practical, results-oriented solutionsStrong financial and analytical skills, including experience developing business cases, ROI, and financial analysesExceptional ability to synthesize large volumes of information into clear, concise insights and recommendations"Oak Street Health is on a mission to "Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission.What does being "Oaky" look like?Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing relentlessly determinedOak Street Health Benefits:Mission-focused career impacting change and measurably improving health outcomes for Medicare patientsPaid vacation, sick time, and investment/retirement 401K match optionsHealth insurance, vision, and dental benefitsOpportunities for leadership development and continuing education stipendsNew centers and flexible work environmentsOpportunities for high levels of responsibility and rapid advancementOak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 08/28/2026