Operational Project Manager

Transparent Partners is an independent consultancy that specializes in enhancing customer experiences through a marketing lens. Our goal is to identify the unique mix of data, technology and operational processes that will empower brands to thrive in the ever changing marketing landscape.Position SummaryThe Project Manager Support role provides day-to-day operational, reporting, and project execution support for the Chief of Staff at Transparent Partners. This role is integral to the rhythm of the business, ensuring meetings are run efficiently, internal initiatives move forward, and reporting is accurate and timely. The Project Manager Support partners across functions to enable efficient decision-making, business scaling, and go-to-market readiness.The ideal candidate is highly organized, proactive, and collaborative—capable of balancing structured coordination with flexible problem-solving. This role requires an individual with strong program management skills, advanced Excel and Google Workspace proficiency, and a growing curiosity for AI-powered business solutions.Responsibility: Meeting Management & Operations SupportManage and maintain the company’s internal meeting cadence and operating rhythm including: Strategy & Services, AMS, New Business, Leadership, Knowledge Shares, Bites & Insights, Monthly State of the Business, and Board Meetings*Inclusive of supporting the AMS team’s project manager for AI solutions developmentRecord, summarize, and distribute meeting notes and action items. Ensure all follow-ups are documented, tracked, and completedCoordinate meeting agendas and schedules in partnership with the Chief of Staff and functional leadersLead the management of recruitment (lever), and new hire onboarding preparationsResponsibility: Performance & Financial ReportingDeliver weekly and monthly financial reporting including planned vs. actuals across clients, services, and team members using RuddrPartner with the Chief of Staff to develop dashboards and data views that guide business decisions and leadership visibilityResponsibility: Internal Projects & Business ScalingDrive the execution of high-priority internal projects to scale Transparent’s business operations—such as the development of job descriptions, team bios, and processes for annual and mid-year reviewsSupport process documentation and optimization initiatives that improve internal efficienciesResponsibility: AI Enablement & Tool BuildingCollaborate with internal teams to explore, test, and build AI-driven tools that support internal operations and drive operational efficienciesContribute to the development and application of custom LLMs and other AI solutions where applicableResponsibility: Events & Culture EnablementSupport business development and marketing events, including logistics, run-of-show coordination, and stakeholder alignmentLead planning and execution of internal business events such as quarterly QBRs and culture initiativesResponsibility: Go-to-Market SupportSupport execution of Transparent’s go-to-market strategy, including content creation, asset development, and coordination with marketing and leadership teamsSupport the design and implementation of the Transparent Partners website, including long term management and upkeepKey Performance IndicatorsExecution & DeliveryOn-time and accurate meeting documentation and follow-up trackingTimely and consistent delivery of weekly/monthly reportingCompletion of internal initiatives and projects within defined timelinesTeam Enablement & CommunicationPositive feedback from Chief of Staff and functional leadsConsistent, proactive communication and project updatesClear ownership of internal tasks and deliverablesInternal Impact & ScalabilityDelivery of 2–3 internal tools, templates, or process assets annually (can be the optimization or automation of existing tools, processes, etc.)Participation in knowledge sharing (e.g., enablement sessions, content contribution)AI & InnovationParticipation in at least one AI-driven initiative annuallyContributions to AI tool prototyping, prompt engineering, or testing workflowsPosition Qualifications3–5 years of relevant experience in project/program management, business operations, or consultingStrong written and verbal communication skills; able to summarize complex topics simplyHighly organized, proactive, and friendly team playerAdvanced skills in Excel and Google Workspace (Docs, Sheets, Slides, Calendar)Experience with Ruddr, Asana, or equivalent project management software is a plusAI experience—especially with LLMs, prompt development, or internal tool building—is a bonusBrings energy, attention to detail, and a solution-first mindset to every taskEager to contribute to a mission-driven, fast-paced organization at the intersection of marketing, data, and technologyBenefitsCompetitive salary + bonus opportunitiesHealth, dental, and vision coverage 401k with matchFully-remote or hybrid work environmentOur people and cultureAt Transparent our goal is to promote an inclusive, equitable, and diverse environment to foster a sense of belonging. We believe that creating an inclusive environment is paramount in driving innovation, creativity and value for our clients and our people. All applications will receive consideration for employment without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, or social background.Transparent Media Partners, LLC is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law. If there are any further questions, please contact: careers@transparent.partnersThe final compensation within this range will be determined based on a comprehensive evaluation of the candidate’s relevant professional experience, educational background, skill set, and overall alignment with the responsibilities and requirements of the role. Candidates who demonstrate significant experience, specialized expertise, or exceptional qualifications may be considered for compensation at the higher end of the range.