Technical Support Specialist

Now hiringTechnical Support SpecialistLocationKnoxville, TNPay Rate: $17.00 per hourMonday - Friday | 8:00 AM - 5:00 PMJoin the team. Be valued.Pros wanted. This is your kind of job.Want a Technical Support Specialist job where you're treated like part of the team, not just part of the process? We're hiring motivated individuals who keep things moving - and we don't take that lightly.Every role makes an impact.Here's what it takes to make yours count.1 year of experienceStrong troubleshooting and problem-solving skillsProficiency with Windows operating systems and Windows-based applicationsExcellent verbal and written communication skillsAbility to multitask and manage multiple support requests efficientlyStrong customer service skills with a professional, client-first approachAbility to work effectively in a collaborative, team-based IT environmentResponsibilities:Provide inbound and outbound technical support via phone and emailTroubleshoot and resolve issues related to software, hardware, and network systemsDeliver timely, professional, and customer-focused technical assistanceDocument all customer interactions, issues, and resolutions in ticketing systemsCollaborate with internal team members to diagnose and resolve complex technical problemsEnsure accurate tracking and follow-up of support requests to maintain service qualityMore Than Just a Paycheck.Real support. Real benefits. Real opportunity. Here's the breakdown:Right in the Mix.Work side by side with a team that appreciates what you do.Pay That Adds Up.Competitive weekly pay for your time and talent.Health and Happiness.Medical, dental, vision, and life insurance included.Everyday Extras.Employee discounts that make life a little easier.Growth Ahead.Learn, advance, and keep moving forward.Jobs You Can Count On"They are so reliable at helping you find jobs."- Matthew, Staffmark AssociateJoin a Team That Works for YouAt Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HRpowerhousebehind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.Withmore than half a century of experienceand a track record of puttinghundreds of thousands of peopleto work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.