FINRA Licensed Call Center Representative

A company is looking for a FINRA Certified - Call Center Support Representative. Key ResponsibilitiesProvide exceptional service through the inbound contact center, responding to complex customer inquiries Research and resolve client requests while maintaining high service standards and compliance requirements Perform account updates, maintenance, and transaction processing, ensuring accurate documentationRequired QualificationsHigh school diploma or GED (required) Minimum 2 years of customer service experience in a call center environment Life insurance experience is required Prior experience in financial services, investment services, insurance, or banking environments with required FINRA certification FINRA Series 6 or Series 7 license required at the time of hire