Client Relations Account Executive

A company is looking for a Client Relations Account Executive I - Remote. Key ResponsibilitiesMaintain a pipeline of client requests and develop an understanding of each client's business rules and goals Research, resolve, and report client problems and inquiries while ensuring prompt responses Document inquiries, identify process gaps, and present escalated issues to management with suggestions for resolutionRequired QualificationsHigh School Diploma or equivalent required 1+ year of experience in mortgage servicing or mortgage banking preferred 1+ year of customer service experience preferred Knowledge of LPS/MSP Systems preferred Knowledge of Microsoft Office applications and systems (e.g., Excel, PowerPoint)