Remote Tier I Support Lead: Coach, Elevate Performance
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Owner.com is hiring a passionate Tier I Support Team Lead to coach and develop frontline support agents. This role emphasizes performance management, structured coaching, and collaboration with senior leads to enhance service quality. The position is remote-friendly and ideal for candidates with 3–6 years of customer support experience, preferably in a SaaS environment. Benefits include comprehensive health coverage and unlimited PTO.#J-18808-Ljbffr