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Compensation is commensurate with experience and while prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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While prior contact center experience isn’t required, experience in customer service, tech support, inside sales, or back-office support is a plus. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
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We are looking for customer care representatives to support inbound customer service projects for a wide variety of clients. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
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As a Lead Generator representing our Solar Client, you will be the first point of contact for customers within a major retailer near you. At least 6 months of retail sales experience or customer service required; direct experience within the wireless or Solar field is a plus.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources, and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.
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All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect.
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Experience working in a contact center environment is a plus. SHRM-SCP or similar certification is a plus. Military, local, state or federal government experience is a plus.
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Plus, we’re a renowned Level III neonatal intensive care unit, a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services, outpatient surgery and women’s imaging services.
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MDVIP is seeking a remote contact center Customer Service Representative who has excellent verbal and written communication skills and the ability to maintain composure and patience while speaking with callers.
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Service Advisor or Service Drive experience a plus. Minimum 1-2 years of call/contact center experience. Bilingual is a plus, not required. Vehicle Admin Services has an exciting opportunity available for a Front End Adjuster for our team in Dallas, TX.
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