Nurse (Clinical Resource Hub)

The Clinical Resource Hub (CRH) Registered Nurse (RN) supports the location to and from which care is delivered, including but not limited to VA clinical locations and provider alternate worksites. Supports the VISN CRH which may provide telehealth and face-to-face services not only to clinical areas within the VISN CRH but also other VISN CRHs throughout the nation. The CRH RN provides direct care to one or multiple panels of patients.The Clinical Resource Hub (CRH) Registered Nurse (RN) executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex outpatient care.Duties include, but not limited to:Demonstrates performance and leadership that is broad enough to improve the care for a group of outpatients.Provides peers with formal or informal constructive feedback for improvement.Supports colleagues and other nurses through knowledge sharing to provide safe, quality outpatient nursing care.Fosters a safe and supportive environment conducive to the professional development of health care professionals.Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.Responsible for the documented broad and complex outcomes at the program level that can be demonstrated at any organizational level.Required to provide critical medical, technical, and program support necessary to sustain efficient telehealth operations for the Veterans Integrated Systems Network (VISN) CRH. coordinating scheduling of appropriate labs and appointments, performing screenings, visit and consult triage, and care coordination.Collaborates with other members of the expanded health care team, facilitates coordination and transition of care between services, and may involve the patient and family in the decision-making process.Minimizes fragmentation of healthcare delivery and optimizes quality of patient and family outcomes in a cost-effective manner.Collaborates effectively with all levels of staff, to include other health professionals, providing ongoing care management and coordination services.Provides professional assessment, coordination, telephone triage and planning of multiple health care services.Acts on behalf of the Veteran to assure that necessary clinical services are received, and that progress is being made.Responsible for providing direct patient care to Veterans and training and support to CRH and Spoke site staff as appropriate.Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care.Assesses, plans, implements, and evaluates care based on age specific components.Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care.Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team.Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs.Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.VA offers a comprehensive total rewards package: VA Nurse Total RewardsPay: Competitive salary, regular salary increases, potential for performance awardsPaid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VAInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Licensure: 1 full and unrestricted license from any US State or territoryWork Schedule: Monday - Friday 8:00am - 4:30pm Mountain Standard TimeCompressed/Flexible: AvailableTelework: May be availableVirtual: This is not a virtual position.Relocation/Recruitment Incentives: Not authorizedPermanent Change of Station (PCS): Not authorized