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Appear on camera for meetings with co-workers and government partners via video chat and ensure the protection of proprietary company and customer information is consistent with the company's expectation of information security.
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SiriusXM is seeking a Vice President, Product Management - Customer Service to lead our customer service transformation efforts, including the implementation of AI/ML based modern agent desktop, routing, chat and voice solutions.
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If you are an accounting professional fascinated by process improvement and the opportunity to tinker with operations, processes and systems, marshalling your creativity to prove that "good" simply isn't good enough - let's chat.
$81,035 - $256,600 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Support/interface with customers via face to face, telephone, video conferencing, email, chat, and applicable online presence. Experience and training in Project Management, Agile, Lean, Six Sigma, Shingo, Prosci Change Management, or Theory of Constraints.
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Data mining: Utilize NLP technologies to extract insights from customer interactions, including chat logs, emails, forms, documents etc. Familiarity with cloud-based platforms (e.g. AWS, Azure) and big data processing tools (e.g. Apache Spark, Snowflake.
$82,000 - $236,500 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide recruiting event chat support; VCI is a privately held Service Disabled Veteran Owned, quickly growing company with headquarters in Huntsville, AL within 5 miles of the Redstone Arsenal and NASA Marshall Space Flight Center.
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We leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for automated document processing and customer service chat bots. 7+ years of experience in core AI techniques including NLP (Natural Language Processing), ML (Machine Learning) and Deep Learning.
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Application development support to include cross functional support for integration of cognitive services (e.g. translation, chat bots, etc.) into existing and new apps, use of machine learning and artificial intelligence, data analytics, integration of devices through Internet of Things (IoT) gateway, integration of biometrics into new and existing applications, blockchain, and other client capabilities as needed and through Agile Teams.
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Aid volunteers with technical queries related to Twilio, Rocket Chat, Okta, and troubleshoot connectivity and login issues. Aid volunteers with technical queries related to Twilio, Rocket Chat, Okta, and troubleshoot connectivity and login issues.
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As a member of FEMA's Mapping and Insurance eXchange contact center, the candidate will assist Agency stakeholders by answering questions received by telephone, email, and chat about a wide variety of topics under the National Flood Insurance Program, including its regulations, flood hazard mapping program, financial and physical mitigation opportunities.
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When needed, provideone-on-one support through telephone or online chat, and serve as a moderator and reviewer on the Safe Helproom. As a key player on SHL's management team, the program coordinator should be a champion for non-judgmental and trauma-informed service to survivors and embrace the diverse experiences and communities of all helpline visitors and staff.
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Create the vision for, and oversee the execution of, contact center platform technology foundation and platform roadmaps across voice, chat, text, synchronous and asynchronous messaging, intelligent voice assistant, process automation, workforce management, quality management, call transcription, call analytics and end-end user engagement.
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Interview #2 In Depth Technical Chat with the VP of Marketing (45-60 minutes) Interview #3 In Depth Technical Chat with the VP of Product (45-60 minutes) Interview #1 In Depth Technical Discussion Chat with Hiring Manager (45-60 minutes.
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Effectively hires, mentors, and directs the activities of the Marketing Coordinator and Live Chat Agent. Effectively hires, mentors, and directs the activities of the Marketing Coordinator and Live Chat Agent.
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Troubleshoot and solve technical problems in both Linux and Windows environments via phone, email, chat and ticketing systems (JIRA/Confluence.) You will be a key contributor in resolving technical challenges within Linux and Windows environments through various channels, including phone, email, chat, and ticketing systems (JIRA/Confluence.
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chat job Company: Smcp Maje Rockefeller Center in Washington, DC
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