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Marathon TS is seeking a User Support Specialist, who will be designing, developing, deploying, and operating a DoD-wide Tasking, Collection, Processing, Exploitation, and Dissemination (TCPED) workflow management platform for Open-Source Intelligence (OSINT.
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Description ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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At Octo, we specialize in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government's most pressing missions. At Octo, we specialize in providing agile software engineering, user experience design, cloud services, and digital strategy services that address the government's most pressing missions.
$192,720 - $289,080 a yearExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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As a Dynamics 365 (D365) Platform and Certificate Administrator at Octo, you will also be responsible for managing the certificates and user provisioning for the CRM platform and other related applications, following enterprise governance policies and procedures.
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Integrate automation frameworks with CI/CD tools such as Azure DevOps Validate user experience and recommend UX improvements. including Atrium Health, UPMC, Yale New Haven, SSM Health UNC Health, and many others.
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Ensure general user, privileged user and DTA training to technical staff & management on proper security procedures. Serve adjacent to/support the Program Security Officer (PSO/CPSO) in the enforcement of DoD/Risk Management Framework (RMF) security policies and ensuring that existing and new ISs are fully compliant.
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Contribute to the development of a healthy product backlog, collaborating with the Product Manager, Engineering, and Solution Architects to break down business epics, document user stories (to also include things like addressing technical debt, SRE, etc.
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Be comfortable using modern backend frameworks (NodeJS, Typescript, HapiJS), microservices, and databases (MySQL, PostgreSQL, DynamoDB, MongoDB, Cassandra) with full ownership of shipping user-facing enterprise products.
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As a Deskside Support Technician, you will act as a model of customer service excellence to all organizational staff members in supporting the Joint Service Provider (JSP) user community.
$50,500 - $101,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Web Developer will join an existing team providing web portal services in support of the Corporate Management Services (CMS) transformation activities focused on establishing and maintaining CMS Web pages, the Service Reliability Engineering (SRE) products and services and providing user experience support.
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They contribute to the development and testing of all RPA bots, ensuring they perform as intended and meet the requirements outlined in the user stories. They will assist in the user story development.
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Active participation in the Information and Cybersecurity, Bank Vulnerability Management, and Data Loss Prevention programs, including efforts related to vulnerability remediation planning, tracking, implementation, threat research, log analysis, end-user security education and training, and recommendations for process improvement.
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The candidate will perform user administration tasks, including the creation of Cisco's Unified Contact Center Enterprise (UCCE) accounts and the processing of BEARS/ServiceNow requests. Triages user reported problems.
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You are constantly refining your designs through user feedback, whether through hands-on user research, or designing options for A/B Tests. You can connect the dots between various user groups and industry workflows and turn them into simple design solutions.
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The position involves using National Instruments data acquisition devices and LabVIEW software, including graphical user interfaces, to develop and troubleshoot high-precision systems for test vessel tracking and position monitoring.
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user job Title: user support technician Company: Ibm in Washington, DC
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