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Highlight is seeking an experienced Technology Manager to provide expertise in implementing Salesforce technical solutions in a contact center environment. 4-6 years experience managing IT projects and implementing Salesforce technical solutions in a contact center environment with at least 100 seats.
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Associate VP Product Management Contact Center Digital and Conversational AI Experience. Application for : Associate VP, Product Management, Contact Center Digital, and Conversational AI Experience.
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ISN is seeking a dynamic and experienced Knowledge Manager for a large, high-volume government omni channel contact center. 4-6 years' experience managing and maintaining contact center knowledge management processes related to content analysis, document management, data capture, portal operations & maintenance, shared storage locations, workflow, and data warehousing.
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Collaborates with Manager I Contact Center and participates with monthly and yearly one on one performance meetings. Reviews daily call/case performance metrics with Admin I or manager I Contact Center.
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Possesses strong customer service skills, knowledge of Contact Center operations, and knowledge and understanding of the military lifestyle. The Supervisor will play a key role by overseeing a staff of Military OneSource Contact Center Triage Consultants by ensuring they answer calls and live chats, identify the participant's inquiry or issue, provide an appropriate warm hand-off or referral, and/or provide information to participants.
$136,895.75 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Abacus Technology is seeking a Data Center Lead to oversee the daily operations and maintenance for the US Mint. This is a full-time position. Lead the design, configuration, deployment, monitoring, and troubleshooting of data center hardware and software including Red Hat Linux, patching, satellite, and Ansible.
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If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. If you're prepared to serve, lead and inspire we have a unique opportunity for you to leverage your knowledge and experience in the role of Deputy Director of Visitor Services, Capitol Visitor Center.
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Leading the design and development of Contact Center AI solutions and Conversational AI solutions that improve customer engagement and satisfaction, reduce customer service costs, and increase operational efficiency.
$232,000 a yearFull-timeExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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VP for Policy Center plays a crucial role in shaping the organization's policy agenda, promoting informed debate on Middle East issues, and influencing decision-making at the national and international levels while reporting directly to the President/CEO and working collaboratively with senior leadership to advance MEI's mission and impact in the region.
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Design, Configure, deploy, and Operate Cisco Unified Call Manager, Unified Contact Center Enterprise, Cisco Unity, Cisco Voice Portal, Finesse Systems, Cisco Unified Intelligence Center, Cisco Contact Center Management Portal, and other key networking technologies such as Voice Gateways.
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Working Title : Clinical Patient Access Rep - Patient Access Contact Center (Full-Time, 8 Hour, Day Shift) - Remote Eligible. The Clinical Patient Access Representative is the primary clinical point of contact for patients accessing Cedars-Sinai Health System for appointments and care related questions.
$31.53 an hourFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Eagle Harbor, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Supervisor. Maintains communications with the Call Center manager regarding ECCO staff.
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Obtain contacts for potential donors from Board members, make telephone or in-person contact and introduce donors to the President and CEO.Meet with each Board member prior to the end of each calendar year to determine individual Board member giving, additional fundraising activities, and ways in which the Board member will be an ambassador and advocate for the Center; consolidate these into a plan for each Board member and share with the Development Committee.
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HJF is seeking an Oncology Dietitian to support the Clinical Nutrition Services at the John P. Murtha Cancer Center (MCC) located at the Walter Reed National Military Medical Center, Bethesda, Maryland.
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Design and implement contact center solutions with technologies such as Five9, Avaya, Genesys, or NICE, focusing on high availability, scalability, and integration with other business systems.
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contact center jobs Title: customer Company: Charles Schwab in Washington, DC
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