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Experience and knowledge in Troubleshooting laptop, desktop and printer hardware issues. Managing any Service Requests (e.g., desktop, mobile) which require local interaction at the supported Locations.
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Performs laptop/tablet/desktop support, including configuration of software/hardware, troubleshooting/repair of software/hardware issues, and support of desktop initiatives and projects, as necessary.
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Maintain and adjust enterprise desktop and laptop SCCM windows image in partnership with security, helpdesk and application support teams to ensure compatibility of applications with the image and security requirements are being met.
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Face-to-face VIP end-user technical support for desktop/laptop computers and mobile devices. HDI Desktop Support Technician (Nice to Have). Must have one or more of the following certifications: CCNA Security, CySA+, Security+ CE.
$35 - $42 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago
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