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Services include: Help Desk Support, IT Operations Management and Support, Mobile Support, IT Asset Management, Software Development, and Support, IT Security Program Support, IT Incident Response and Reporting, Classified Processing, IT Training Services, Laptop Lending Program Support, Application Services Help Desk, SharePoint Support.
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Description ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. As the Help Desk/End User Support Manager is responsible for overseeing the operation of the help desk team, ensuring timely resolution of technical issues, and implementing strategies to improve end-user satisfaction and efficiency in IT support services.
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Assists the project delivery team’s Help Desk Technician in utilizing, configuring, and updating the VA Enterprise Service Desk (ESD’s) ServiceNow Help Desk tool and online documentation as required.
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The Senior Configuration Manager position is part of the Acquisition and Property Management (APM) Space Management Support System (SMSS) team within the Acquisition and Property Management (APM) portfolio in support of the US Department of Veterans Affairs, Consolidated Corporate Support Services (CCSS) program.
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The Help Desk Lead will be responsible for managing IT help desk support by providing guidance and technical support to the team of Help Desk Technicians. At least five years of experience in IT Help Desk support, and two years in system administration.
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CACI is seeking a Help Desk Support to join Our Luke Team! You will serve as the subject matter expert, possessing in-depth knowledge of Help Desk Support. Tier 1 basic help desk resolution and service delivery.
$89,800 - $197,700 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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American Humane seeks a highly motivated self-starter with superb attention to detail, excellent time management skills, and outstanding communication skills to serve as our Help Desk Specialist with our IT team.
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The Help Desk Technician delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing system, operational support, and troubleshooting onsite or remotely as required by Tier I, Tier II, and Tier III technicians.
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If you have problems completing your on-line application, contact the Monster Hiring Management Help Desk at 1-866-656-6831 or by e-mail at MGSHELP@monster.com. The help desk is available Monday - Friday 7:00 a.m. to 7:00 p.m. Eastern Time. You may call and leave a voice mail message at all other times.
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Provide network engineering support for the DevOps, DBA, Systems, Security and Service Desk Teams · Manage and expand coverage of network monitoring tools such as Solarwinds, Logic Monitor, PRTG, Nagios, etc · Improves the consistency of the environment using scripting (Python, PowerShell), Terraform, Puppet, Ansible, etc.
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IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team.
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Providing help desk support for iOS devices, iOS-based applications, and iCloud account management. Providing help desk support for iOS devices, iOS-based applications, and iCloud account management.
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Consults with SEVIS Help Desk and US Custom & Immigration Services to resolve processing or status problems. Serve as a University liaison and works directly with the State Department, US Department of Homeland Security, consular officers, and immigration officials on matters relating to non-immigrant foreign students as needed.
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Supported O&M functions include annual user account recertification process, biannual server certificate expiration updates, periodic user account request form updates, monthly vulnerability remediation support, POAM remediation support, help desk issue remediation support, quarterly software license compliance support, monthly ISSO support, quarterly backup and restore exercise support, and annual failover/switchover exercise support.
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The service delivery manager is responsible for implementing best practices and tools that leverage AI/ML in easy to use, plain language formats to enable and promote customer self-help and reduce the frequency and levels of human interaction with service desk and desk side agents.
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desk help jobs in Washington, DC
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