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The major support areas are: Call Center, IT Desktop Support, Wireless Device Support, Server/Application O&M, Cybersecurity, Projects and Engineering. The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff (JCS), and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), leased spaces, and alternate sites within the National Capital Region (NCR.
$89,300 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Gray Tier is seeking an experienced Network Operations Center (NOC) Manager to oversee all administration, monitoring, sustainment, incident, and problem management activities in the Compartmented Enterprise Services Office (CESO) NOC. This person should be self-motivated, professional with at least 10 years of hands-on technical and management experience in virtualized environments supporting the federal government.
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Proactively collaborate with contact center management to identify issues that impact staffing levels (e.g., call drivers, business continuity events, off-line activities, AHT trends.
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Provide technical direction to donor center staff on apheresis procedures; assist with training and supervision of therapeutic apheresis processing and management. Assist in supervising personnel with troubleshooting, preventive maintenance and daily activities of the Blood Donor Center.
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Expanded knowledge of hospital/physician revenue cycle with specialization in billing, follow-up, third party A/R account resolution and call center activities. Our team assists healthcare providers with remediation of 3rd party accounts receivable, call center support and a variety of revenue cycle outsource capabilities.
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Some of these activities include: Volunteering at Shepherd’s Table , an organization that addresses food insecurity and homelessness Annual MarketBridge Valentine’s Day candygrams fundraiser Community service with the Rock Creek Conservancy to reduce litter and invasive plant species Yearly photo contest to encourage MarketBridgers to get involved in nature Powered by JazzHR.
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Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
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Develops and executes expansion of internally and externally funded AME programs/projects and implements project management activities to maintain stakeholder relationships including project planning, strategic communication and product development.
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Job Description: We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call Center Support, Deskside Support, Inventory Management, and Endpoint Management programs and/or projects in a high volume, fast paced environment.
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Manage daily activities that support appropriate patient access to our client’s products in the provider offices and work as a liaison to other patient assistance and access support services offered by our clients (i.e. HUB, Call Center, Specialty Pharmacy Services.
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Act as an extension of the call center and/or HUB and provide live one-on-one coverage support. The Field Reimbursement Specialist (FRS) will be responsible for the management of defined accounts in a specified geographic region in the respiratory therapeutic area, specifically supporting our client’s products.
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If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.
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8 years of sales and service management experience, including call center strategy and operations. The leader develops and executes plans, controls, and directs the activities of the Member Contact Center (MCC) which includes the Call Center and E-Delivery specialized units.
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Ensure the efficient performance of all support contractors, including establishing and monitoring monthly quarterly annual performance metrics, budgets, and plans; and ensure the efficient and effective operation of the call center and fulfillment center operated by contract obligations, which includes all aspects of the customer experience, including the research of customer orders, responses to inquiries from customers and oversight organizations.
$221,900 a yearFull-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Offer office education during the entire access process which may include formulary coverage/utilization management criteria, insurance forms & procedures, benefits investigation, prior authorization, appeal, and/or claims resolution.
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call center management activities jobs in Washington, DC
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