Medicare Field Sales Representative (Pittsburgh, PA)

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Overview:Aetna, CVS Health is looking for top field sales talent! The Field Sales Representative is directly responsible for managing sales growth by building a book of business leveraging field sales marketing activity, through in-home and community-based sales efforts. This role is ideal for candidates who are energetic, empathetic, and looking to become part of a growing business segment, selling our competitive portfolio of Medicare products. Upon acquisition the Field Sales Representative will own the member relationship throughout the year and will be the primary contact for member inquiries, including but not limited to, any questions related to plan benefits, product, and services offerings, as well as resolving any issues with respect to the utilization of the product. The position will be a part of a high performing team with strong emphasis on personal and professional development and career growth.Job Responsibilities:Acquisition of new members via engagement in community event activity to generate leads and referralsAssessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skillsServicing of existing members and inquiries related to utilization of their product, benefits, etc.Cross selling ancillary products as well as any other applicable products to existing membersRetention of existing membersMaintaining knowledge levels with respect to CMS and states regulationsAbility to multitask, and effectively use computer while interacting with prospects and members via phoneEnsuring that the relevant information is captured in Customer Relationship Management system (CRM)Accountabilities:Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan.Contacting prospective members within the time limit outlined in the annual performance plan.Achieving the member retention rate as outlined in the annual performance plan.Highest levels of member satisfaction as measured by various member surveys and member retention rate.Expert level understanding of products, services, and processes offered by the company.Ability to pass on an annual basis:American Health Insurance Plans (AHIP)Continued Education (CE's)Product CertificationRequired Security and ComplianceClient/Carrier CertificationsAny required CMS CertificationsQualifications:4-year college degree or 1 to 2 years consumer sales experience (Prior Medicare sales experience is preferred but not required)Bilingual: Spanish preferred not necessaryLife & Health insurance license is not required to be employed. It is required to obtain the license within 60 days from the employment start dateActive use of computer for carrying out daily job activitiesAbility to multi-task while talking on the phoneExcellent communication and listening skillsSelf-starter with positive attitudeAdaptable to high pressure, achievement-oriented environmentDrive to build, manage, and grow a book of business and become successful entrepreneurHigh level of computer proficiency including, but not limited to, Microsoft Office packageAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$51,686.00 - $101,286.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 05/01/2026