Specialty Account Manager, Symbravo (Queens, NY)

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain's biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.About This RoleAxsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and ensure a successful sale of our products. This role is field-based and will require gaining access to customers in a clinic or hospital setting while also maximizing the ability to engage through digital channels.SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.Job Responsibilities and Duties include, but are not limited to, the following:Proficient in both virtual and live customer engagementsDevelop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadershipPromote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelinesDevelop strong customer relationships by better understanding the customer's needsServe as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers' confidence to prescribe Axsome medications for appropriate patientsCommunicate territory activity in an accurate and timely manner as directed by managementProvide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and resultsSuccessfully complete all training classes in a timely mannerComplete administrative duties in an accurate and timely fashionManage efforts within assigned promotional budgetEffectively collaborate across all corporate functionsAttend medical congresses and society meetings as neededEnsure timely access for patients through patient services and savings programsOvernight travel as indicated by the needs of the businessAdditional responsibilities as assignedQualifications / RequirementsBachelor's degree from an accredited college or universityMinimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role5 years of consistent top performance in the pharmaceutical, biotech or medical sales spaceMigraine/CNS experience strongly preferredDemonstrated experience delivering outstanding resultsLaunch experience strongly preferredMust live in the territory's geographyExperience strategizing within cross-functional teams, utilizing differential resources to achieve business goalsProven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environmentComfortability with uncertainty and high expectationsPatient support services experience a plusStrong digital marketing aptitudeStrong interpersonal, presentation, and communication skillsFrequent driving, including extended periods of time behind the wheelProlonged sitting and standing as part of daily job functionsAbility to lift and carry up to 30lbs regularlyOverhead reaching required to close and secure liftgates or similar equipmentSalary & BenefitsThe anticipated salary range for this role is $100,000 - $150,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.