Senior Client Account Specialist

Senior Client Account Specialist, Washington DC *****LAW FIRM EXPERIENCE REQUIRED*****Global Law Firm seeking a Senior Client Account Specialist to play a key role in managing billing, collections, and client financial operations for a fast-paced environment. This position offers strong visibility to partners and leadership and the opportunity to own complex client relationships and billing strategy.Key ResponsibilitiesOwn the end-to-end billing & collections process for assigned partners and practice groupsDrive accurate and timely invoicing while ensuring prompt client paymentMonitor Accounts Receivable (AR) and proactively resolve outstanding balancesHandle complex billing matters, including narratives, transfers, and adjustmentsEnsure compliance with client agreements and Outside Counsel GuidelinesPartner closely with attorneys and internal teams (pricing, e-billing, revenue ops)Lead billing and AR meetings with stakeholders and provide actionable insightsManage e-billing submissions through third-party platforms (e.g., Elite 3E, Aderant)Identify and implement process improvements to enhance efficiency and reportingQualifications4–5+ years of billing and client account experience (law firm)Strong knowledge of billing systems (Elite 3E or Aderant)Advanced Excel and reporting skills