Founding Sales Development Representative

There are millions of e-commerce businesses around the world, and the industry is growing each year, yet achieving profitability has never been harder. Costs are rising, it’s trickier to acquire customers, and it's critical to run with lean teams. As a result, the vast majority of brands guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6–10% of potential profit on the table.Intelligems is a profit growth platform that helps these entrepreneurs succeed by uncovering that profit. Our platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We’re taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size.We have excellent traction: we’re working with over 2,000 brands and have access to more than $10B of transaction and shopping session data. As we enter scaling mode, we are looking for highly talented individuals to join us and help us continue to scale efficiently. We have an extremely high-performing team, with a collaborative culture of low-ego + high-IQ people. Our people are our strongest asset, and we hold a very high bar.We're backed by Stage 2 Ventures, Vinyl Capital, Matchstick Ventures, Techstars, and the founders of companies like Klaviyo and Postscript, and have raised >$11M to date.The RoleWe're looking for our first Sales Development Representative to help build the foundation of our outbound sales engine. This is a ground-floor opportunity to shape how we identify, engage, and qualify prospects at a fast-growing e-commerce SaaS company.As an SDR at Intelligems, you'll own cold outbound prospecting while also helping qualify inbound leads. You'll be the first point of contact for many future customers—Shopify merchants looking to optimize their business through onsite experimentation and personalization. If you thrive in ambiguity, love the process of improving day after day, and want to be part of building something from scratch, this role is for you.As a customer-first, product-oriented company, all success will be driven by the caliber of people on the team. Our values and more about us can be found here: https://intelligems.io/aboutus.What You'll DoBuild and execute outbound campaigns targeting e-commerce brands and Shopify merchants through cold email, cold calling, social outreach, in person events and more.Research and identify high-potential prospects, understanding their business challenges and how Intelligems can helpQualify inbound leads by understanding prospect needs and determining fit with our solutionsBook qualified meetings for our Account Executives and ensure smooth handoffsIterate and improve our outbound playbook—testing messaging, sequences, and targeting approachesMaintain meticulous CRM hygiene in HubSpot, tracking all activities and pipeline progressCollaborate closely with Sales, Marketing, and Product to share prospect insights and refine our go-to-market approachWho You AreYou bring a strong work ethic and genuine care for the people around you—both customers and teammates. You're the type of person who embraces what we call an "aggressive learning style"—you enjoy the process of learning and creating, you're not afraid to fail, and you find energy in getting better every single day. You have a bias for action, take ownership of your results, and believe the best outcomes are a result of lifting others up, sharing what you learn, and winning as a team.You'll Thrive Here IfYou're comfortable with ambiguity and energized by the challenge of building something newYou're coachable and hungry for feedback—you actively seek input from teammates and use it to improveYou genuinely care about helping others succeed, whether that's a prospect trying to grow their business or a colleague who needs supportYou default to collaboration—sharing insights, celebrating team wins, and asking for help when you need itYou put the team first, understanding that our collective success matters more than individual achievementsYou bring curiosity and empathy to every conversation, whether with prospects or teammatesRequirements1+ years of experience in sales, business development, customer-facing roles, or a demonstrated track record of hustle and drive (we're open to non-traditional backgrounds for the right candidate)Excellent written and verbal communication skillsComfort with cold outreach—you're not intimidated by rejectionStrong organizational skills and attention to detailA genuine interest in e-commerce, SaaS, or helping businesses growExperience with CRM tools (HubSpot preferred) is a plusLocationWhile we are a distributed company with the capacity to work well remotely (and have for many years), for the sales organization, we do believe the best work is done in a hybrid environment. Ideal candidates will be able and willing to work in the New York office 2-3 days a week. While this is not required, it's preferred. Relocation is available in some cases.What’s OfferedCompetitive salary and equity packagesMedical, dental, and vision insurance401k + matchFlexible PTO policyParental leave$ to spend quarterly with our growing list of brandsWFH setup stipendLaptop providedTeam meetups and eventsIntelligems is a remote-first company with 4 offices (NYC, Denver, Boston, and Chicago), but please note that some travel may be required. All Intelligems interviews are transcribed by an AI notetaker.