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The technologies involved are microwave, fiber-optic, LAN, WAN, trunked and conventional two-way radio, VoIP telephone, Supervisory Control and Data Acquisition (SCADA), RTU, video systems, security systems and wireless access systems.
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Experience with Microsoft D365, Outlook, Microsoft Teams, and VOIP Solutions. Our 20 years of proven success have helped us become a prominent brand in major retailers including Walmart, Target, Bed Bath & Beyond, CVS Walgreens, Home Depot, and more, with an ever-increasing range of life-improving products that include: Calming Heat, Mission, Pixicade, Magic Mesh, Black Wolf, Snuggie, and Pets Know Best. We are looking for a Cloud Engineer to join our IT team.
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Experience identifying and resolving telecom needs (VOIP, AirWatch, Cell phones, Tablets) This individual will provide technical support while being in charge of the status of all incidents and requests, reporting to the PC Support Supervisor and the Sr. Manger of IT End User Support.
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Project timelines to maintain, service, and replace IT equipment, security camera systems, and VOIP systems; and to evaluate IT services and vendors, and update contracts. Develop, implement, and oversee risk mitigation strategies, security of systems, networks, and enterprise information while ensuring compliance with data security and privacy requirements including conducting periodic audits and due diligence checks of security protocols and systems evaluations for vulnerabilities.
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Expertise with ConnectWise, RMMs, VOIP phone systems and or Mac OS is a plus. Advanced Experience with Cisco/Meraki, Datto, VMware, Microsoft 365: (Azure, Microsoft Endpoint Manager/Intune, Exchange Online, SharePoint.
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Understanding and selling groundbreaking integrated software solutions including; Cloud, Security, ISP, VoIP and Google platforms. Technology sales and educational experience i.e. SaaS sales experience, CRM, SalesForce or other client management tools, social media, etc.
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Working knowledge of VOIP switchboard with multiple trunk lines or ability to learn. In certain facilities, serves as fire alarm panel respondent by interpreting audible and visual codes, announcing fire location via the intercom system and generates verifying phone calls in accordance with facility policy.
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