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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Responsibilities as a Customer Service Lead include modeling outstanding customer service and selling skills, allocating staff and resources to keep the sales floor stocked, organizing sales floor and stock areas, and building trusted partnerships with our painting professionals.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. The CSA will promote sales and service to customers. Engage in continuous training and education in all areas of the Pick-n-Pull business.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Offer friendly and enthusiastic answers to customer questions.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals.
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The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
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An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. Exposure to occasional noisy conditions and machinery operation. All new hires must review and sign an Arbitration Agreement.
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PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. Able to work retail hours including overtime, weekends and holidays.
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Must be able to read, write, and speak in the English language. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Identify when customer interaction requires assistance from management.
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Able to work on feet (stand and walk) for assigned work shift. Follow all company policies and procedures. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
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The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.
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Promote the Pick-n-Pull Safety Culture. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
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customer service training and development jobs Title: sales representative Company: Omega Consultants in Enfield, Connecticut
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