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Customer Service Advisor
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- The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
- The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
- Promote the Pick-n-Pull Safety Culture.
- Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
- Complete sales training and follow the Pick-n-Pull 5 Step Sales Model.
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