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This position, as department head, will manage all ticket sales and service as well as all box office management. Develop the ticket sales program in the following areas: new business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and results tracking and reporting.
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The Learning Specialist delivers instructor-led, classroom, webinar, one-on-one and web-based training to both new and existing SRG employees, with an emphasis on SRG sales, customer service, and leadership development.
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The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations.
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Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. The CSA will promote sales and service to customers. Engage in continuous training and education in all areas of the Pick-n-Pull business.
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Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Responsibilities include working as part of a retail sales team to provide best in class customer care. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals.
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Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Identify when customer interaction requires assistance from management.
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Offer friendly and enthusiastic answers to customer questions. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
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Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
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The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule.
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Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. Exposure to occasional noisy conditions and machinery operation. All new hires must review and sign an Arbitration Agreement.
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PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. Able to work retail hours including overtime, weekends and holidays.
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Must be able to read, write, and speak in the English language. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Able to work on feet (stand and walk) for assigned work shift.
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Physical Activities Required to Perform Essential Functions:Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
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Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.
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customer service training and development sales management jobs Company: Bath And Body Works in Enfield, Connecticut
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