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All our calls are inbound calls only - no cold calling. Sykes and Sitel are now Foundever™ At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.
$15 - $16 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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All calls are inbound calls only - no cold calling. At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, life and health and property and casualty insurance, financial services, technical and warranty support, roadside assistance as one of the largest global providers of CX products.
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We know every action taken, no matter how small, has a significant impact. Supporting +9 million customer conversations every day in languages across 45 countries, Foundever combines innovative thinking and digital solutions - including self-service, artificial intelligence (AI), and data-driven analytics - with the expertise and empathy of our employees to Create Connection.
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Expected hours: No less than 40 per week Weekends as needed. Every great customer conversation starts with a great employee experience Whether you are onsite (location) or working from home, depends on the results of your assessment and interview.
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All inbound telephone support (no cold calling or sales) In addition to providing technical support, this role provides support for instructional calls, questions and answer calls, and handling all other customer issues by performing questions/problems diagnosis, searching knowledge-base articles, and guiding users through step-by-step solutions in a call center environment.
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Callers may be calling from the scene of an accident, report storm damage, a theft or other loss. Work-at-home positions, we require the minimum requirements of your home internet service; Mbps: 15 mbps download and 5 mbps upload.
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No Cold Calling. We use live broadcasts, on-site demonstration, produce original events and live stream training to form the industry’s hub for resources, product training, and technical support.
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At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection.
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Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.
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At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, financial services, technical and warranty support, and roadside assistance.
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2-4 years of professional experience in a support role. Zendesk experience preferred. Foundever™ is a global leader in the customer experience (CX) industry. For an optimal experience in the application process and to ensure your security, please install the latest updates on your mobile device.
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High service-aptitude with personal drive to serve/display compassion and empathy. Location Requirements: Must reside within driving distance of our Montgomery, AL location. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations.
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Some employees have experienced less strenuous childcare requirements, clear lanes of traffic, and shorter lines at the grocery store. Work/life balance can get a little easier to maintain with a switch to the night shift.
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Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.
$15 - $17 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Drive customer satisfaction through voice, chat, and/or email communications. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.
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no cold calling technical support jobs in Edgewater, Colorado
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