<Back to Search
SLA-Driven Call Center Operations Manager
A leading research organization based in Madison, Wisconsin is seeking a Call Center Operations Manager to oversee day-to-day call center functions, ensuring high-quality outreach and adherence to program standards. The ideal candidate will have 7-10 years of experience with robust project management skills, enabling efficient call center operations while maintaining compliance with federal regulations. A Bachelor's degree in a relevant field and PMP or ITIL certification are preferred. Competitive salary offered, with a range of $111,400-$150K.
J-18808-Ljbffr
86 matching similar jobs near Madison, WI
- Client Service Representative
- Phlebotomy - Start Your New Career
- LMFT (Virtual)
- Physician / Ophthalmology / Wisconsin / Permanent / Ophthalmology Physician
- Physician / Cardiology / Wisconsin / Permanent / Cardiology Physician
- Pharmacy Technician - Start Your New Career
- Manager, Systemic Well-Being
- Client Service Representative (Email)
- Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
- Part Time Events Representative
- Assistant Service Center Manager
- Customer Service Advisor
- Service Center Manager
- LP (Virtual)
- Travel Nurse - RN - Neuro ICU - Neuro Intensive Care Unit - $2336 / Week - Hiring Now
- Travel Nurse - Registered Nurse - PCU - Progressive Care Unit - $2336 / Week
- Restaurant Manager - Offer Merit-Based Bonus Programs
- Restaurant Manager - Offer Merit-Based Bonus Programs
- Travel Nurse RN - Cardiovascular Intensive Care Unit - $2,375 per week in Madison, WI
- Customer Care Agent
- Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed
- Travel Nurse - Registered Nurse - Neuro ICU - Neuro Intensive Care Unit - $2336 / Week
- Outbound Dialer Operations Specialist
- Catering Supervisor - Pyle Center
- Brand Promoter
- Scheduling and Events Professional Intern
- Receptionist
- Assistant Manager and Assistant General Manager
- Program Coordinator, Kohl's Center for Retailing
- Babysitting
- Service Technician/Advisor
- Part-Time Nanny For 9mo Old - Starting May
- The Customer Support & Billing Operations Specialist
- Senior Member Care & Claims Specialist
- Planet Fitness Member Services Representative - Monona
- Representative II, Customer Service Operations Specialist
- Senior License & Permit Program Associate (Remote)
- Remote Deputy Director, Planning, Learning & Impact
- Assistant Director of Parking Operations
- Call Center Representative