Order Processing Specialist

Job Title: Order Processing SpecialistLocation: Miami, FL (Wynwood) – Hybrid Schedule (Onsite Tuesday, Wednesday & Thursday)Pay Rate: $26/hourEmployment Type: Temp-to-PermStart Date: ASAPAbout the OpportunityA fast-growing consumer goods company is seeking a detail-oriented and systems-savvy Order Processing Specialist to join its Operations team in Miami. This role plays an important part in ensuring smooth order management and communication between Sales, Operations, Finance, and warehouse partners.The ideal candidate is highly organized, analytical, and comfortable working across multiple systems. This role is perfect for someone who thrives in a fast-paced environment and enjoys working with data, processes, and cross-functional teams to ensure orders are processed accurately and efficiently.Key ResponsibilitiesOrder Management & ProcessingProcess customer orders across internal systems, business partners, and customer platformsReview incoming orders for accuracy, contract compliance, and adherence to business guidelinesEnter order and financial data into systems to ensure timely processing and shipmentCoordinate with warehouse teams to ensure orders ship on scheduleCustomer & Partner CoordinationResolve order processing and invoicing issues, escalating when necessaryAddress customer concerns related to shipping delays or damaged goodsUpdate customers with order details including shipping information and tracking numbersMaintain and update customer records including ship-to addresses and contact listsFinancial & Data SupportWork with Finance to resubmit past-due invoices and update payment status from customer portalsEnsure a high level of data accuracy and quality control across all order documentationMaintain consistent documentation and validation of completed workOperations SupportMaintain operating and quality standards aligned with service objectivesAssist with additional operational projects as assignedQualificationsBachelor's degree in Business, Finance, or a related field preferred0–3 years of experience in order processing, invoicing, data entry, or customer operationsStrong proficiency in Microsoft Excel (candidates will complete an Excel assessment)Experience working with ERP systems such as NetSuite, SAP, or similar platforms is a plusBasic familiarity with EDI order processing is highly preferredExperience coordinating with shipping vendors such as FedEx, UPS, or freight carriers is a plusStrong attention to detail with fast and accurate data entry skillsExcellent written and verbal communication abilitiesAbility to manage multiple priorities in a fast-paced, performance-driven environmentPositive, collaborative team player with a proactive and solutions-oriented mindsetPreferred BackgroundCandidates with experience in consumer goods, retail, or product-based companies are strongly encouraged to apply. This role is ideal for someone who enjoys working within operational systems and contributing to the efficiency of a growing organization.Please submit your resume in Word format for immediate consideration.You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.