Immigration Specialist | US

SummaryThe Immigration Specialist will oversee all aspects of the US immigration process and will be responsible for communicating with clients, gathering application documents, reviewing files, and submitting applications. You will be responsible for an array of US business immigration cases from inception to resolution and provide industry-leading service to clients by offering timely and clear immigration support. You will be required to follow the outlined company-developed onboarding and processing workflows. ResponsibilitiesEnsure timely, accurate case completion in alignment with SLAs and internal quality standards.Coordinate and schedule calls, consultations, interviewsDeliver outstanding client service through clear, professional communication and proactive case management.Ensuring and maintaining compliance in their assigned country in accordance with relevant immigration laws and regulations, operational rules and RACI.Assessing right-to-work requirementsProcessing immigration-related administrative tasks such as preparing and submitting immigration applications to the local authoritiesLiaising with local providers to complete immigration assessmentsAuditing, maintaining, and updating internal and external mobility-related knowledge in collaboration with stakeholders.Providing support to EORs and clients for mobility-related questions or concerns through all available communication channels.Managing the entire mobility lifecycle for non nationals including worth authorization check, visa processing, renewals and cancellations.Responsible for ensuring the quality of the mobility operations in the assigned countriesWork on special projects, as assigned Qualifications3+ years of business immigration experience, either as a Paralegal or Immigration Specialist 1+ year of experience working in a law firm, corporate, or startup settingStrong writing, logical reasoning, and communication skillsStrong client services skills:Experience directly interacting for customers via email, call, and videoExperience anticipating clients’ needs and addressing their concernsExperience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines