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Expertise in contact center performance measures, customer relationship management, knowledge management, workforce management, quality assurance, call scripting, call routing, data analysis, omnichannel operations, standard operating procedures, and conflict resolution and CSR training.
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Experience in orchestrating large scale WMS implementation from requirement gathering, design, construction, quality assurance & go-live support. 10+ years of experience as a Technical Program Manager or similar role.
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As the Senior Quality Assurance Manager, you will be responsible for ensuring compliance with GCP, GMP and maintaining a Quality culture while developing and implementing training programs, conducting audits and inspections, compiling detailed reports, and supervising staff.
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Participate in the creation of new product development objectives while collaborating with cross functional teams including: New Product Marketing, Operations, Procurement, Commercialization, Quality Assurance, Brand Marketing and others as appropriateIndependently work with vendor partners to develop new products from gold-standard product to initial benchtop samples and through commercialization process.
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Unum Group seeks Managers, Quality Assurance IT Delivery in Atlanta, GA. Ensures teams maintain focus on quality and continuous delivery. Works with their manager to ensure strong and diverse talent is in place to meet business needs and goals.
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The Community Care Area Sales Manager will be responsible for monitoring service provision through ongoing quality assurance sales calls with referral source contacts. The Communities Area Sales Manager will be responsible for meeting and/or exceeding admission goals as set by their Division Manager with approval from Senior Management.
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Safety and Quality Assurance only: Ideal candidates require a bachelor’s degree in Project Management, Occupational Health and Safety, Environmental Sciences, and Quality Assurance or a related discipline.
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Food, plant operations, recruiter, headhunter, staffing, sales, marketing, Contract Food Service, quality assurance, food science, culinary, supply chain, Hospitality, Food & Beverage, Supermarkets, Convenience Stores, Food Distribution, Executive Leadership, Food Manufacturing, and Engineering.
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In addition, we offer a comprehensive, high-quality which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.
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As a Quality Assurance Manager working hybrid in Sacramento, you'll be a part of bringing humanity to business. You'll report to the Director, Quality Assurance. From there, you'll use your honest and empathetic manner to motivate team leads and associates through helpful training and tips to help them succeed in quality customer experience on every call.
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Monitor and oversee all quality assurance/customer service of all call center staff. Work with Payroll Support Manager on daily and bi-weekly imputing and paying out of Call Center employees pay.
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Essential Duties and Responsibilities: - Oversee all aspects of daily operations for a program, including staffing, performance monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external requirements.
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The Quality Manager, or Quality Assurance Manager, will inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations.
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Truist Senior Audit Manager is responsible for providing a leadership role in the delivery of value-added independent and objective risk-based internal audit assurance and advisory services.
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Must have an understanding of water /wastewater treatment process engineering, water quality assurance, maintenance strategy and laboratory procedures. Ensures that consistent maintenance and quality assurance procedures are followed in all assigned areas and shifts.
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quality assurance jobs Title: manager in Atlanta, PA, Canada
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