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The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.
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We are hiring Remote Customer Service Representatives to join our elite teams. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
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Manage the Customer Support and Services practice to become a world-class organization serving our customers, establish KPI's and other customer service metrics and help set the vision for its evolution and transformation towards continuous improvement.
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Requirements Active Hearing Instrument Specialist or Audiologist (AuD) License Has been customer-facing, with experience fitting hearing aids Confident, personable, adaptable, and sharp Passionate about helping others, leads with empathy Able to leverage technology Benefits Competitive pay structure, annual commission potential 100K+ Work-life balance, normal business hours Continuous training, development, and support Brand recognition – we’re at the top of our industry.
$120,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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5-10 years' experience in one or more of the following areas: construction management, customer service management, property management, sales management project management, process engineering or experience in the insurance industry.
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Audit and track Service Department key performance indicators regularly and verify compliance to JCI’s SOPs and customer satisfaction levels. Support Sales team and Branch Manager in customer-facing activities including meetings, site visits, trade shows, and proposal drafting as needed.
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Maintain connectivity with field marketing, customer service, and organic social media to ensure awareness of offers in market, develop any training tools required for go-to-market, and manage escalation and investigation of tech issues supported from system.
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As a Temporary Bilingual Customer Service Representative - Govt Public Trust Clearance - Spanish English working remotely, you'll be a part of bringing humanity to business. Because this is in support of a US government assignment, you must be a US citizen.
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Experience in any position where you had to demonstrate excellent customer support or persuasive skills. Previous customer service and/or collection experience in call center environment.
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Knowledge of automated systems and software (spreadsheets, databases, word processors, presentations, educational software, computers; scanners, analysis software [e.g., NVivo, SPSS, SAS, or R], and survey software [e.g., Qualtrics, SurveyMonkey])Ability to multitask, pay attention to detail, and exhibit excellent customer service abilities.
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The Field Service Representative (FSR) is the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers’ equipment operates efficiently at all times.
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SummarySmarsh is seeking an Enterprise Customer Success Manager with expertise in service delivery to join our Enterprise Customer Success organization. Experience in process improvement and automation across customer success service delivery.
$145,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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This program provides virtual customer service in support of beneficiaries, family members, military personnel, and medical providers. Description & Requirements Maximus is looking to fill a Customer Service Representative I positions supporting our TRICARE program.
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Responsibilities: Provide on-site customer support for climate control product installation, planned maintenance, repair, and service training. Communicate/coordinate field service activities with customer and/or local Rittal sales personnel.
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The ideal candidate will have experience in the communications service provider OR Hi Tech sector with understanding of any of various functions within including customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain.
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customer support service jobs in Atlanta, NM, Canada
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