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You're a technology specialist with solid experience providing IT support to identify, communicate, and resolve end user issues. Provide comprehensive IT support, including troubleshooting hardware and software issues, managing Office 365 accounts, and supporting Office applications for end users.
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Experienced with SAP area implementation including process analysis, configuration, specification for developments, testing, documentation, training organization & delivery, end-user support.
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Security services: Identity management, intrusion and firewall protection, end-user device and messaging security, and policy and awareness. Service desk: Help Desk, single point of contact for support and online portal services to resolve frontline issues.
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Provide direct accounting and operation support such as expense tracking, accounting system administration, invoice processing, vendor registration, vendor management, month-end processing, reconciliation, contract execution, and budget management.
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Serves as the primary contact for end-user support when applicable. Background in software support or utility and field operations with direct end-user contact.
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Be the primary contact for IT for infrastructure projects, supporting with requirements definitions, UAT, and end-user enablement for the automation delivered to Zscaler. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth.
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While this position will see you covering all levels of support a forward-thinking approach to proactive implementations and upgrades is encouraged to improve the user experience. Strong knowledge of Windows operating systems, the Microsoft Office Suite, and DNS/DHCP will be important for this role, and any experience with end point managers such as Jamf or Intune.
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5-7+ years of experience in a sales support and design/ project engineering, preferably with a leading Systems Integrator of Audiovisual, Videoconferencing and Unified Communications Systems; candidates with similar skills and experience in technology vendor or end-user environment should apply.
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Over 40,000 scientists across 48 countries are now using the highly collaborative, cloud-based, end-to-end platform to gain data-driven insights that can advance scientific discovery, accelerate precision medicine, and improve patient care.
$225,000 a yearExpandApply NowActive JobUpdated Today
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