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You will be responsible for leading the Lead-to-Cash platform build out in support of our mid-market go-to-market motion - conducting industry and user research, roadmapping, and shipping awesome experiences and services that unlock exponential growth.
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You’ll support the end-to-end aspects of services, and provide end user-support pertaining to access. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
$138,600 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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10+ years of experience in user experience design or industry experience (corporate, software, web or agency) You will partner and collaborate closely with user research, UX writing, product management, engineering, marketing, and data science.
$290,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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This will include user support and participation in the planning and implementation of the transmission X-ray microscope upgrade. The RA will also help support the X-ray microscopy and tomography program at SSRL (roughly 50.
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Establish a feedback loop with customer support to quickly address and rectify user issues, ensuring high satisfaction and retention rates. Investment in your wellness: access to mental health support via Modern Health, BetterHelp, and Insight Timer; paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy.
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User insights: Develop actionable consumer insights to inform product and marketing strategy through primary research projects and other consumer research techniques, working closely cross-functional teams including UX, Design, PM, and Support.
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Support user acceptance testing for Product Lifecycle Management (PLM), MDM, SAP Enterprise Resource Planning (ERP), SFDC Customer Relationship Management (CRM) enhancements and collaborate with development teams for timely issue resolution.
$230,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Track and analyze key metrics related to the adoption and usage of YARN and Peloton, including user experiences and feedback. Serve as the primary advocate for developers using YARN within the Peloton framework, ensuring they have the necessary tools, documentation, and support.
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Apply quantitative data to measure user engagement, conversion rates, and other critical metrics, while employing qualitative insights from user feedback, usability testing, and market research to understand user needs and perceptions.
$275,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We offer a wide range of services including customer experience playbooks, digital prototyping, UX/UI design, product mapping, product discovery, graphic design, interaction design, front-end development support, and market and user research.
Full-timeRemoteExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Serves as an extension of the Firm’s IT Help Desk, leading L1 / L2 support at a local level for regional staff and providing continuity in escalation support with other IT service and solution teams.
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Practice sustainable user support, incident response, and blameless postmortems. Yes Language Requirements: English, Mandarin (Preferred) Our Team: Site Reliability Engineering(SRE) team combines software and systems engineering to build and run large-scale, massively distributed, and fault-tolerant systems.
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The ideal candidate will have over 6 years of business data analysis experience, including 2+ years with Informatica MDM. This role involves developing use cases, functional specifications, and technical requirements, with a focus on end-user needs.
$70 - $75 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.
$136,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Strong understanding of user experience design principles and methodologies. Work across functional agile teams (Engineering, UX, customer support, operations, finance, sales, and marketing.
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user support jobs in Sunnyvale, CA
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