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Validated experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer, with hands-on experience with Elastic solutions or equivalent technologies. Teaming with Customer Success Executives, Customer Engineers and leadership, strategize and build success plans to unlock customer adoption journeys.
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Perform customer onboarding and periodic reviews of KYC files including CDD and EDD. Deep knowledge of AML and sanctions regulations, including but not limited to the Bank Secrecy Act (BSA), USA PATRIOT Act, Office of Foreign Assets Control (OFAC) sanctions, and Financial Action Task Force (FATF) recommendations.
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4-6 years of customer service management experience. + Working closely with the product, operations, and partnerships teams to improve internal and external product and operational components of the customer experience.
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Committed to delivering an outstanding customer experience with a passion for seeing others thrive. Motivated by results and finding solutions, you take initiative and exceed customer expectations.
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Is actively seeking a talented and highly motivated Sustainability Consultant to join the High-Performance Buildings and Communities Team. This multi-disciplined team provides High Performance design leadership and consulting on sustainable buildings and communities with projects ranging from the design of net zero and LEED Platinum buildings to the sustainable planning of major global eco-cities and Transportation corridors.
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You'll partner closely with an Implementation Manager and Strategic Customer Success Manager to streamline our implementation process, improve customer conversion, satisfaction, expansion, and retention.
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Hybrid Pathways, a New Era Company, is seeking a Security Threat Detection Engineer Consultant to support client’s Threat Management objectives to build, maintain and improve threat detections and alerting infrastructure and to ensure the right data collection and detections are in place to discover threats against infrastructure, data, employees, and customers.
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Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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Pipeline Management : You exhibit strategic planning, data-driven decision-making, and proactive engagement to boost customer retention and revenue growth. Coach and lead a team of up to 7 diverse Mid Market Customer Success Managers with responsibility for achieving quarterly and annual retention, expansion, and advocacy goals.
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The Vaccine Preventable Disease Consultant/Infection Prevention CRD III will serve as the Immunization Branch's health consultant and liaison with local, state and federal government agencies, public and private agencies/organizations, and individuals and groups involved in immunization program activities.
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As a Customer Success Manager you will be responsible for ensuring that our customers are successful in their use of our services. Previous experience on-boarding new customers and working to develop extensive customer enablement documentation or create and build webinars.
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Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs. Assist in customer account management (collections) by accepting payments, monitoring, and managing customer appointments.
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The Customer Development Manager will drive frontline business in top accounts within designated market and areas of responsibility. Serving as the key point of contact in large on-premise key accounts, this role leads customer-facing consultative selling, trade engagement, and consumer activation for the full PR (Pernod Ricard) portfolio.
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Much of this growth is coming from Klarity's largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
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As a Sales Consultant , you will be on the front lines for delivering elevated hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. Related Fields: Airline, hotel, restaurant, mortgage lending, hospitality, customer service, guest service, high-end retail.
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Title: customer consultant Company: First Supply in San Francisco, CA
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