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Experience - 5+ years of success in senior roles in enterprise SaaS deployment, CSM and/or program management for large, complex, and strategic customers is required. Relationship Building - Proven track record of building relationships with senior customer executives in large and mid-sized accounts.
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We are seeking a highly seasoned and experienced senior manager to join our growing Customer Success organization and lead a team of Customer Success Managers working with F500 companies on the East Coast in the US. This role is fundamental to the retention and expansion of these critical enterprise customers.
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As a Senior Customer Success Manager at Parspec, you will be instrumental in driving the success of our top enterprise accounts. Build and nurture long-term relationships with senior leaders, ensuring customer satisfaction and loyalty.
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The Senior Customer Success Manager (Sr. CSM) makes a direct and meaningful contribution to how quickly our customers are able to get the benefits of the tool. Senior Customer Success Manager.
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The Senior Customer Success Manager will become a trusted advisor to help our customers navigate the digital transformation landscape. The Senior Customer Success Manager role at Eightfold is responsible for our customers' post-sales and implementation journey, focusing on helping them achieve their business outcomes and continually driving value from the Eightfold Talent Intelligence Platform.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Senior Customer Success Manager role is a client facing role focused on driving renewals and business growth for clients. The ideal candidate for this role should possess strong client management skills with the keen ability to identify and prioritize the right inputs and outputs to deliver exceptional customer success.
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As a Sr. Customer Success Manager, Scaled Program on the Gladly Customer Success team, you will play a pivotal role in both the retention and expansion of our digital customer segment.
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As the Sr. Customer Success Team Manager, you will be responsible for leading and developing a team of customer success managers, ensuring customer satisfaction, and driving customer retention and growth.
$211,500 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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We have big plans ahead and are looking for a rockstar Customer Success Manager to join us in building our GTM team. As part of Encord's continued rapid growth, we are looking for an experienced Customer Success Manager to work with our largest and most complex customers to help them successfully embed Encord into the innovative and world-leading AI applications that they are building.
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Overview The Senior Customer Success Manager (CSM) serves as a trusted advisor to some of the top 100 global brands and retailers, playing a critical role in ensuring they achieve their desired outcomes while maximizing the value of our solutions.
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The Senior Consultant – Customer Success you will be the customer’s top advocate, and help bridge the bond between the Customer, our Sales, Renewals, Product and Consulting teams.
$129,375 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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8+ years of experience in a Customer Success/Account Management role [servicing named accounts]. About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.
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In this Customer Success Manager role, you’ll be part of the North America Customer Success team. Onboarding - Lead the post-sale engagements, including internal hand-offs, customer kick off, and Integration and Architecture Planning meetings with your Customer Success Engineer.
$180,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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We are seeking a strategic Customer Success Senior Manager to build our Customer Success team. Proficient in CRM and Customer Success software platforms such as Salesforce or Hubspot.
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Experience serving as a customer manager with the ability to understand the needs of the client and deliver on those needs. They are also responsible for modeling exemplary behavior from an adherence to process and best practices perspective, mentoring Primary Customer Success Managers on the team, identifying opportunities for continuous improvement, and driving statewide and regional strategies as appropriate.
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senior manager jobs Title: manager customer success in San Francisco, CA
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