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Senior Customer Success Manager - US
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- We are a talented and ambitious team of 53, working at the cutting edge of computer vision and deep learning, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other top Bay Area leaders in AI. We are one the fastest growing companies in our space, and consistently rated as the best tool in the market by our customers.
- We have big plans ahead and are looking for a rockstar Customer Success Manager to join us in building our GTM team.
- As part of Encord's continued rapid growth, we are looking for an experienced Customer Success Manager to work with our largest and most complex customers to help them successfully embed Encord into the innovative and world-leading AI applications that they are building.
- Working closely with the Sales, Growth and Engineering teams, and reporting directly to the co-founders, the ideal candidate is someone with a track record of making customers successful with complex technology while consistently over achieving on Gross and Net Revenue Retention targets.
- You are an exceptional communicator across different channels; you are comfortable leading a meeting with the CTO of a Fortune 500 company, the founder of a fast-growing startup, or the lead ML engineer of a research institution.
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