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3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management.
$188,600 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Work with cross-functional partners in UX Research, Data Science, Legal, Compliance, Payroll Ops, and Customer Support to understand customer problems and identify key opportunities for the customer and our business.
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Work with third-party providers and the Onboarding Manager to ensure hardware and software is integrated end to end prior to Customer launch. The purpose of this Solutions Engineer role is to support and assist with the overall availability of our product offering and accelerate customer deployments for which Vori Operations is responsible.
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Lead large load interconnection filings to support data center development portfolio, system impact studies, understanding of substation development costs/timelines, and solutions enablement per end customer timelines.
$250Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Overview of the role You will take an active role in key financial processes, including month end close activities, reporting of key performance indicators, forecast planning, and financial decision support for our Pottery Barn Kids and Teen brands and key stakeholders.
$90,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
$22 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Job Title: Desktop Engineer Position Summary Under supervision, the Desktop Engineer provides end-users guidance and first-level problem-determination support. The Desktop Engineer will act as the primary contact with the end user for preventive care of computer and printer-related issues.
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As part of our finance team, you’ll focus on providing the support companies need in their Finance Transformation journey enabled by Oracle Cloud ERP and EPM. You will be part of a team that helps clients rethink their Finance functions as they leverage new Cloud technology including RPA, Machine Learning and Analytics in conjunction with their ERP platform.
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Excellent customer service skills Experience with Toast POS systemKnowledge and passion for craft beer. Company OverviewWe support our Community through Local craft beer, Mini Golf, Equality and Fun. Fast expanding company with amazing benefits and opportunity for growth.
$18.67 - $35 an hourPart-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You will take end-to-end ownership of a diverse range of projects and initiatives, interfacing and influencing amongst the other core account groups (Sales, Support, Solutions Architecture, and Professional Services), product/engineering teams, and customer teams.
$284,300 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Qualifications Requirements to be a Courtesy Clerk at Sprouts: At least 16 years of age Dependable and reliable Have and show an outgoing and friendly behavior Have a positive attitude and the ability to interact with our customers Have the ability to work a flexible schedule that changes as the business does Follow all Front End procedures and work closely with other Team Members throughout the store Pay range The pay range for this position is $17.00 - $18.75 / hour.
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From building performant systems that scale for large companies, to designing an extensible platform that can support the myriad of documents requirements as we expand internationally, the documents team offers an opportunity to work on a product that's technically challenging, high visibility, and high impact.
$283,500 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Come join a collaborative and talented team, dedicated to helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Principal Customer Solutions Manager you will work with the largest and most complex enterprises in the world, and enable their multi-year journey to the cloud.
$164,500Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. Assigned projects will include a combination of energy efficiency measures, renewable generation installations, and various carbon reduction strategies, to help public sector, commercial and industrial customers around the United States become more sustainable, save money, and improve processes in their plants and services to their end-users.
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With your team, own the end-to-end processes and execution for 100s of menu changes, new storefront and business builds, and technical support requests on a weekly basis. You have 4 years of experience in a technical, business-facing role akin to product management, technical account management, technical customer support.
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customer support end jobs in Emeryville, CA
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