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Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. · As our customers’ first point of contact, you’ll be the friendly voice of the Customer, providing world-class customer service, troubleshooting, and technical support.
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We’ll rely on you to listen to our customers and use your technical expertise, creativity, passion, and our documented troubleshooting flow to meet their needs and remind them that behind our great products are amazing people.
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Minimum 2 years professional technical troubleshooting expertise or proven technical ability. · Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges.
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Provide help desk technical support via telephone, chat and/or email for Apple employees and contractors, and perform impact assessment and troubleshooting according to established procedures.
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Provide help desk technical support via telephone, chat and/or email for Apple employees and contractors. Experience using an IT service management or CRM system for tracking technical support cases.
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Able to research and grasp technical information across multiple tools while talking with customers. As a telecom customer, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward.
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Job Role: HelpLine Tier 1 Support. Makes space to listen, learn, and amplify diverse perspectives and experience. ServiceNow experience ( this is the platform these folks will work on) iOS, Smartphone, Tablet, PC or Mac experience.
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Our programs combine technical training from industry-recognized partners with best-in-class coaching and peer support. Our programs are designed for working adults to provide flexible training to prepare you to start a career in IT Support, Data Analytics, UX Design, Cybersecurity, or Project Management.
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Role Summary Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. Able to research and grasp technical information across multiple tools while talking with customers iOS, Smartphone, Tablet, PC or Mac experience.
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Sr. Technical Recruiter. Cisco CCNA certification. CompTIA A+ certification. Flexible to work between the hours of 7: 00 a.m. CST and 10: 30 p.m. CST, including weekends and holidays, with the possibility to flex up or down hours depending upon business needs.
Full-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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As a Front Desk Agent , you will be the guests' first point of connection as they enter the hotel. As a Front Desk Agent , you will be the guests' first point of connection as they enter the hotel.
$16.5 - $16.85 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Daily operational and development duties of a Senior Database Administrator are: technical elaboration and enablement during application planning and engineering agile exercises, workload performance profiling and optimization, design/implement/maintenance of blue-green production environments, query optimization, and after-hours on-call support.
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Role: MacOS Technical Support. Role: MacOS Technical Support. Able to meet minimum typing speed of 40 WPM while talking with customers. Experience supporting customers via phone, e-mail, chat, and / or in person.
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Role: HelpLine Tier 1 Support. Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change. Key Skills - Mac OS, Mac technician, Apple certs, worked in Apple stores, Apple Certified.
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Actively seeks out opportunities to champion and celebrate inclusion and diversity. As a Support Advisor, your voice is critical in supporting many of our popular products, including iPhones, iPads, MacBooks, iMacs, and more.
$60,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated 27 days ago
technical job Title: help desk Company: Dice in Clarksburg, CA
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