Training & Development Sr. Analyst

Mission Statement: Unlocking potential while protecting your most critical assets.Core Values: Care Trust Help (C.T.H.)Summary of Position The Training & Development Senior Analyst is a detail-oriented, highly experienced, data-driven learning professional who serves as a subject-matter expert across learning operations, LMS administration, program evaluation, and learning analytics. This role partners closely with L&D leadership and business stakeholders to translate organizational needs into effective, scalable learning solutions. The Senior Analyst owns the integrity of learning systems, data, and processes; provides insights that inform learning strategy and investment decisions; and ensures learning programs are executed with operational excellence and measurable impact. Essential Duties and ResponsibilitiesLearning Strategy & AnalysisConduct training needs analyses and identify capability gapsTranslate business needs and performance data into learning recommendationsProvide data-driven insights to influence learning strategy and resource decisionsProgram Implementation & GovernancePlan and execute learning programs aligned to timelines and delivery methodsMaintain content review cycles to ensure accuracy, compliance, and effectivenessManage training records, learning calendars, and documentation standardsTrack department expenses and support budget transparencyLMS & Learning SystemsServe as primary LMS administrator and subject-matter expertConfigure courses, curricula, certifications, user roles, and reportingEnsure system optimization, data integrity, and user experience improvementsLearning Analytics & EvaluationDesign and manage evaluation strategies to measure effectiveness and impactDevelop dashboards and reports to communicate outcomes and ROIAnalyze survey feedback and engagement data to drive continuous improvementIdentify trends, risks, and opportunities through learning dataCoordination & Vendor SupportCoordinate training logistics across virtual and in-person formatsPartner with vendors and internal stakeholders to support program deliveryOther duties as assigned.Required QualificationsBachelor's degree in Training & Development, Human Resources, Business, Analytics, or a related field preferred (or equivalent experience)5+ years of experience in training and development, LMS administration, training operations, or analyticsStrong analytical skills with the ability to influence decisions through dataProven ability to manage multiple initiatives in a complex environmentTechnical Skills LMS administration and reporting expertiseAdvanced Excel and data analysis skillsLearning analytics and dashboard developmentStrategic thinking and problem-solvingStakeholder partnership and consultative communicationOperational excellence and attention to detailNiles Shared Services is a proud Equal Opportunity Employer and believes that a diverse workforce is critical to our success. We hire on the basis of experience and qualifications, and in consideration of job requirements therefore, we do not discriminate against applicants due to race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, creed, marital status or parental status, height, weight, citizenship status, arrest record, disability, genetic information, military or veterans' status or any other legally protected status by federal, state, or local law.