ServiceNow Business Analyst

Our client, a government agency supporting technological and operational excellence, is seeking a ServiceNow Business Analyst to join their team. As a ServiceNow Business Analyst, you will be part of the IT department supporting critical system modernization initiatives. The ideal candidate will demonstrate strong analytical skills, excellent communication, and a proactive approach to process improvement, which will align successfully in the organization.Job Title: ServiceNow Business AnalystLocation:Washington, DCClearance: TS SCIPay Range:What's the Job?Apply process improvement and reengineering principles to modernize business workflows.Analyze business processes by mapping and evaluating current scope, objectives, and steps.Identify gaps and opportunities for process enhancements, integrating new solutions with existing systems.Recommend process, quality, and performance measurement improvements to optimize operations.Support the documentation of requirements and assist in designing and delivering training programs for process changes.What's Needed?Proven experience in ServiceNow Business Analysis at an advanced level (P3 or higher).Strong understanding of ServiceNow system configuration and business analysis methodologies.Experience with process mapping, evaluation, and improvement techniques.Active TS/SCI clearance or the ability to obtain one.Willingness to work onsite in the Washington, DC area.What's in it for me?Opportunity to contribute to impactful government modernization projects.Work in a collaborative and innovative environment supporting national initiatives.Engage in professional development and skill enhancement in a high-demand field.Be part of a mission-driven team committed to excellence and service.Competitive work environment with opportunities for growth and advancement.Upon completion of waiting period consultants are eligible for:Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly PayIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.