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Guest Service Agent (Part Time) - Hilton Short Hills

Hilton Hotels - - Responsibilities: Greet guests and register them during check-in, including inputting and retrieving information from the computer and room rate confirmation; Assist guests with check-out, ensure accurate accounting of rooms and services, and process payments; Promote marketing programs and up-sell hotel services and facilities to maximize occupancy; Respond to guest inquiries and requests in a timely, friendly, and efficient manner; Field guest complaints, conduct research, and negotiate solutions for guest satisfaction

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