FOH Manager - Heights

Front Of House LeaderHey there! We're Dish Society a fine fast casual restaurant serving up chef-driven dishes with locally sourced ingredients, craft coffee, and a full bar program. We're all about good food, good vibes, and even better people. From breakfast to our award-winning brunch, we take pride in creating memorable guest experiences and a strong internal culture. We're looking for Front Of House Leaders who are passionate about hospitality, thrive in fast-paced environments, and know how to lead with heart and hustle. You'll support the day-to-day operations of the restaurant, help develop team members and set the tone for what excellent service looks like. What You'll Do:Lead your shift with confidence supporting both FOH and BOH teams to ensure smooth operations from open to close Be the connective tissue between the front and back of house: communicating needs, pacing, and priorities throughout the shift Jump into all areas of the floor: greeting guests, running food, making drinks, and handling guest concerns with care Act as a resource for the kitchen team by anticipating needs, watching ticket times, and helping manage expo. Support guest service in real time checking in with tables, resolving issues, and maintaining hospitality standards Coach and support team members with in-the-moment feedback and guidance Monitor the overall shift vibe: guest flow, timing, staff positioning, cleanliness, and energy Maintain a clean, organized, and welcoming environment Keep an eye on flow, pacing, and details during peak periods Support open/close procedures and ensure proper shift handoffs Job Requirements:Experience & Availability Must be 18 years or older Previous leadership or supervisory experience strongly preferred Must have open availability, including nights, weekends, and holidays Skills & Knowledge Comfortable with POS systems, cash handling, and basic reconciliation Knows how to deliver warm, authentic hospitality and coach others to do the same Familiar with shift management procedures (open/close, floor planning, team positioning) Great communicator with a guest-first mindset Skilled at motivating and guiding a team through high-volume service Leadership & Teamwork Leads by example you show up ready, engaged, and all-in Can juggle tasks without losing sight of the details Comfortable giving feedback and helping team members grow Works collaboratively with both FOH and BOH to ensure a smooth shift Takes direction from leadership while actively contributing ideas and energy Physical & Certification Requirements Able to stand and walk for extended periods Able to lift up to 25 lbs when needed Must have or be able to obtain: Food Manager Certification (prior to training completion) TABC Certification (prior to hire) Other Things We Love Conflict resolution skills and the ability to stay calm under pressure A passion for hospitality and service that shows in every interaction High attention to cleanliness, organization, and presentation A positive, "let's solve it" attitude that helps the team win Note: This job description is not all-inclusive. You may be asked to help with other responsibilities as needed to support the restaurant and team.