FOH Manager - Katy

Front of House Leader Hey there! We're Dish Society — a fine fast casual restaurant serving up chef-driven dishes with locally sourced ingredients, craft coffee, and a full bar program. We're all about good food, good vibes, and even better people. From breakfast to our award-winning brunch, we take pride in creating memorable guest experiences and a strong internal culture. We're looking for Front of House Leaders who are passionate about hospitality, thrive in fast-paced environments, and know how to lead with heart and hustle. You'll support the day-to-day operations of the restaurant, help develop team members and set the tone for what excellent service looks like. What You'll Do: Lead your shift with confidence — supporting both FOH and BOH teams to ensure smooth operations from open to close Be the connective tissue between the front and back of house: communicating needs, pacing, and priorities throughout the shift Jump into all areas of the floor: greeting guests, running food, making drinks, and handling guest concerns with care Act as a resource for the kitchen team by anticipating needs, watching ticket times, and helping manage expo. Support guest service in real time — checking in with tables, resolving issues, and maintaining hospitality standards Coach and support team members with in-the-moment feedback and guidance Monitor the overall shift vibe: guest flow, timing, staff positioning, cleanliness, and energy Maintain a clean, organized, and welcoming environment Keep an eye on flow, pacing, and details during peak periods Support open/close procedures and ensure proper shift handoffs Job Requirements: Experience & Availability Must be 18 years or older Previous leadership or supervisory experience strongly preferred Must have open availability, including nights, weekends, and holidays Skills & Knowledge Comfortable with POS systems, cash handling, and basic reconciliation Knows how to deliver warm, authentic hospitality and coach others to do the same Familiar with shift management procedures (open/close, floor planning, team positioning) Great communicator with a guest-first mindset Skilled at motivating and guiding a team through high-volume service Leadership & Teamwork Leads by example — you show up ready, engaged, and all-in Can juggle tasks without losing sight of the details Comfortable giving feedback and helping team members grow Works collaboratively with both FOH and BOH to ensure a smooth shift Takes direction from leadership while actively contributing ideas and energy Physical & Certification Requirements Able to stand and walk for extended periods Able to lift up to 25 lbs when needed Must have or be able to obtain: Food Manager Certification (prior to training completion) TABC Certification (prior to hire) Other Things We Love Conflict resolution skills and the ability to stay calm under pressure A passion for hospitality and service that shows in every interaction High attention to cleanliness, organization, and presentation A positive, "let's solve it" attitude that helps the team win Note: This job description is not all-inclusive. You may be asked to help with other responsibilities as needed to support the restaurant and team. Why Dish Society? We're not just building restaurants — we're building a community. Our team members cross-train in multiple roles, grow into leadership, and help shape the guest experience in a way that feels both rewarding and impactful. We believe in hustle and heart, development and fun, sustainability and innovation. If you're looking for more than just a J-O-B and want to be part of a brand that's growing across Texas and beyond — we'd love to meet you. This is a full-time leadership role, scheduled for approximately 40–45 hours per week. Open availability is required, including morning and evening shifts, as well as weekends and holidays. As a FOH Leader, you'll be scheduled based on the needs of the business — flexibility and reliability are key in supporting both our team and our guests.