Virtual Assistant (English & Spainish)

Job Title: Bilingual Virtual Assistant (English & Spanish) - RemoteCompany: Prodigy CX Are you a motivated Virtual Assistant with 1-2 years of experience looking for a remote opportunity? Prodigy CX is searching for a skilled professional fluent in both English and Spanish to join our team! This is a fully remote role, and we're open to candidates anywhere in the world.Key Responsibilities:- Provide administrative support and manage schedules- Respond to emails, handle phone calls, and manage client communications in both English and Spanish- Assist with data entry, document management, and other organizational tasks- Conduct research and create reports as needed- Handle customer service queries through chat, email, and phone- Coordinate meetings, appointments, and travel arrangementsTasks will include:- Communicating with other hispanic staff. - ⁠Dispatching jobs to staff.- ⁠Assigning routes- ⁠Using CRM software - ⁠Using zoom to communicate with customer inquiries - ⁠Handling customer complaints.- ⁠Resolving disputes between the maids (spanish speaker only) and the customer. Sometimes the customer complains about the maids’ work and the VA must understand the maids’ side and the customer’s side to resolve the dispute.Work hours are 40/week.Qualifications:- 1-2 years of experience as a Virtual Assistant or in a similar administrative role- Fluency in **both English and Spanish** (written and spoken)- Strong organizational skills and attention to detail- Proficient in Microsoft Office, Google Workspace, and other virtual collaboration tools- Ability to work independently, manage time effectively, and meet deadlines- Excellent communication and interpersonal skillsApply Now!