Customer Service & Office Support Specialist

Customer Service & Office Support Specialist InterAction24 is partnering with a growing company in Hollywood, FL to hire a Customer Service & Office Support Specialist for a full-time, direct hire opportunity. This is a stable, long-term role within a small, fast-paced office environment. The ideal candidate is detail-oriented, reliable, and comfortable handling a mix of customer service, data entry, and administrative responsibilities. If you're someone who enjoys structure, consistency, and being part of a tight-knit team this is a great opportunity. Key Responsibilities Handle inbound customer inquiries via phone and email (orders, shipments, product availability) Enter and process customer orders, purchase orders, and inventory data accurately Resolve customer issues and follow up to ensure completion Maintain organized customer and vendor records Support the sales team with order tracking and communication Draft professional emails and internal correspondence Assist with general office duties (filing, scheduling, documentation) Requirements Bilingual (English / Spanish) required 2+ years of experience in customer service, data entry, or office support Proficiency in Microsoft Office (Excel, Word, Outlook) Strong attention to detail and accuracy Comfortable speaking with customers (phone interaction ~2030% of role) Strong written and verbal communication skills Reliable and professional with a strong work ethic Preferred (Nice to Have) Experience in wholesale, distribution, or logistics environments Experience working in a small office setting Why Join Full-time, stable position (not contract) Benefits included Consistent MondayFriday schedule Opportunity to grow within the company If you're looking for a stable role where you can contribute and grow, we'd love to hear from you. Compensation: $18.00 - $24.00 per hour