Tournament Operations Event Roles – FIFA World Cup 26™ | Boston

Department: Tournament Time Role | EGEmployment Type: Fixed Term ContractLocation: BostonDescriptionAt FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.FIFA World Cup 26 Skills FrameworkACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.Main Activities and ResponsibilitiesWe are seeking Tournament Operations Talent to support venue readiness, match-day operations, and live event delivery across stadiums and event sites in each Host City. This role plays a key part in executing a world-class global sporting event in a fast-paced, high-performance environment.Assignments will be based on operational needs and individual experience.Key ResponsibilitiesSupport venue setup, readiness, and daily operationsAssist with match-day and event-day executionCoordinate staff, volunteers, vendors, and internal teamsManage workflows within assigned zones or functionsSupport crowd flow, access control, and entry operationsEnsure facilities and infrastructure meet operational standardsDeliver high-quality guest and fan experiencesAddress operational issues and escalate as neededMaintain compliance with safety, security, and event protocolsCollaborate cross-functionally to ensure smooth event deliveryFunctional AreasAccess, Accreditation & TicketingAccess ManagementAccreditationTicketingBroadcast, Media & ContentBroadcast Operations & ServicesCommunicationsContent ServicesLanguage ServicesMedia Operations & ServicesCommercial & PartnershipsLicensing & RetailPartnership Rights DeliveryVenue Business StrategyFan, Hospitality & Guest OperationsAccommodationFan Operations (including FIFA Fan Festival)Guest OperationsHospitalityCateringSafety, Security & GovernmentGovernment EngagementSafety & SecurityTeam & Competition ServicesCompetition ManagementTeam ServicesTransportation & MovementArrivals & DeparturesEvent TransportVenue Transport & MobilityFleet ManagementClient ServicesVenue & Event OperationsCeremoniesDressing & SignageStadium EntertainmentVenue ManagementWorkforce & Volunteer OperationsVolunteer ManagementWorkforce ManagementOffsite AssignmentsSome Roles May Support Off-site Operations, IncludingAirports, hotels, and team base campsFan zones and public viewing eventsAccreditation and uniform distribution centersMedia and broadcast centers (IBC/MPC)Transport hubs, fleet operations, and warehousesWorkforce and volunteer centersVIP and hospitality locationsHost city coordination and stakeholder operationsYour ProfileQualificationsPrevious experience in event operations, logistics, hospitality, or a related field preferredAbility to work in fast-paced, dynamic environmentsStrong communication and teamwork skillsHighly organized with strong attention to detailFlexible availability, including evenings, weekends, and event daysAbility to stand, walk, and work on-site for extended periodsWork ConditionsBased in Miami, with work across multiple venues and sitesTournament-time role with variable hours based on event schedulesMay require early mornings, late nights, and extended shiftsEqual OpportunitiesFIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.About FWC2026The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.