Team Leader for Multiple Locations

About UsAt H&R Block, we harness the power of collaboration to make a positive impact in the lives of our clients, associates, and communities. Our overriding purpose is to help and inspire confidence wherever we operate. We pride ourselves on a high-performing culture that is inclusive and connected, ensuring that everyone feels they belong. We are dedicated to ongoing improvement and have embarked on an exciting transformation journey dubbed Block Next. This multi-year strategy focuses on innovation, enhancing client experiences, and fostering sustainable growth. It is designed to revolutionize our operations, client interactions, and leadership approaches in the industry. If you are someone who embraces challenges as opportunities and is eager to make a meaningful impact in your community, we invite you to join our team. Your Role...As a Team Leader for Multiple Locations, you will oversee three H&R Block tax offices, leveraging your expertise in people management and your passion for helping others to guide customer-focused teams and enhance their seasonal tax operations. In this role, you will be the front-line manager responsible for leading and developing associates, delivering exceptional client experiences, and meeting the growth objectives of your offices. No prior tax preparation experience is necessary. You'll start with a flexible part-time schedule in the fall, transitioning to full-time from January to April, including evening and weekend hours as required. Please note that this is an in-person position and not remote. Preferred QualificationsExperience managing multiple locations in sectors such as retail, restaurant, banking, or similar industries Your Responsibilities:Manage staffing, operations, and logistics for multiple offices with the support of Associate Team Leaders Collaborate with the District General Manager to develop and implement growth plans and client engagement strategies for each office Assist in recruiting and interviewing candidates for associate positions in tax offices Conduct timely performance evaluations and work with the Associate Relations Center to address performance issues Create an engaging and supportive team environment across all offices through training, coaching, and recognizing outstanding contributions Lead daily meetings to communicate key information to office associates Develop work schedules for associates and ensure accurate timekeeping and labor management Travel between offices as necessary Prepare tax returns if qualified through the successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise:Demonstrated experience in people management with a focus on associate development Track record of implementing growth plans and fostering a culture of growth Strong decision-making skills and ability to thrive in a fast-paced environment with minimal oversight Excellent interpersonal and communication skills with a client-first approach Proficient in MS Office Bachelor's degree in a relevant field or equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course if preparing tax returns Why Join Us?At H&R Block, we invest in our people and prioritize their overall well-being. Our comprehensive benefits can help you navigate your health, wellness, and financial needs: Access to an Employee Assistance Program with Health Advocate Participate in our Wellbeing program, BetterYou, designed to help cultivate healthy habits Support for neurodiversity and caregiving with available resources for you and your family Get various discounts on everyday products and services Eligibility for benefits such as Medical Coverage, a 401k Retirement Savings Plan, and an Employee Stock Purchase Plan Discover all available benefits at blockbenefits.com The Community You Will Join:At H&R Block, we are dedicated to fostering a Connected Culture built on trust, care, and collaboration. We are committed to creating a safe environment where everyone can be their authentic self and feel a sense of belonging as part of a larger team. Join us in a dynamic work environment recognized as one of the Best Companies globally! You will be surrounded by supportive colleagues eager to assist each other in professional development and growth. H&R Block is an equal opportunity employer, celebrating diversity across all dimensions. We welcome individuals of all backgrounds, including various gender identities, races, nationalities, ages, disabilities, religions, sexual orientations, and veteran statuses. If you're ready to make a meaningful impact, H&R Block is the perfect place for you. Note: Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment does not guarantee employment.