Account Lead (Part-Time) | Event Operations Leadership

Company DescriptionAbout the RoleWe are seeking a high-level operator and people-first leader to step into a critical Account Lead role overseeing large-scale live event operations. This hybrid role is comprised of remote administrative duties and onsite leadership IN RICHMOND VIRGINIA. This is not a typical part-time position — it is an opportunity to lead, build, and execute at a high level while managing teams of 100+ team members and driving operational excellence across every event.What You’ll DoAs an Account Lead, you are the quarterback of the entire operation — responsible for planning, organizing, and executing events at the highest level.Leadership & Team ManagementLead and organize teams of 100+ staff members across multiple roles and locationsBuild, develop, and manage a full leadership structure (Site Leads, Area Leads, Stand Leads)Create clear leadership plans and ensure accountability across all levelsMaintain a strong pipeline of future leaders through intentional developmentPre-Event Operations (10–15+ Hours Weekly)Develop detailed staffing allocations and leadership plans in advanceCoordinate with internal admin teams and client stakeholdersLead weekly planning calls, leadership meetings, and staff orientationsPrepare all operational materials (rosters, signage, check-in systems, etc.)Ensure all staff are trained, confirmed, and event-ready(Structured planning, communication, and leadership coordination are essential to success in this role.)Event-Day ExecutionServe as the on-site operational leader and client point of contactOversee check-in, staffing flow, compliance, and overall executionLead through high-pressure environments with energy, clarity, and controlMake real-time decisions to ensure smooth and efficient operationsPost-Event ResponsibilitiesOversee payroll readiness, attendance tracking, and reportingLead debriefs with leadership teams and identify areas for improvementMaintain communication with both staff and client to strengthen operationsClient & Communication OwnershipAct as the primary bridge between operations, staff, and client leadershipMaintain consistent communication before, during, and after eventsEnsure alignment on expectations, execution, and continuous improvementWhat Success Looks Like (KPIs)Strong on-site leadership presence and operational control100% completion of leadership plans ahead of eventsHigh staffing fulfillment and minimal calloutsAccurate team allocations and payroll readinessConsistent, professional client communicationZero compliance issues and strong execution standardsCompensationThis role is designed to reward performance, ownership, and leadership:Event Pay: $175–$350 per event (on-site leadership)Monthly Performance Bonus: $200–$400 based on KPIs and executionGrowth Opportunity: Expanded leadership roles and increased responsibility as accounts scaleWho You AreA natural leader who thrives in fast-paced, high-pressure environmentsHighly organized with strong operational and planning skillsA strong communicator who can lead teams and manage client relationshipsSolutions-oriented with the ability to adapt and make decisions in real timeCommitted to excellence, accountability, and team developmentWhy This Role is DifferentThis is not just staffing — this is operational leadership at scale.You are not filling shifts — you are building teams, leading leaders, and driving execution that impacts thousands of guests at every event.If you’re looking for a role where you can lead, grow, and make a real impact, this is it.