IA Support Processor

Investment Advisory Processing SpecialistLocation(s): Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339La Vista:12325 Port Grace Blvd, La Vista, NE 68128Oakdale: 7755 3rd St. N, Oakdale, MN 55128Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.Role Type: Full-time, Non-ExemptSalary: $43,000-$46,000 per year + annual performance-based bonusActual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.Our competitive compensation is just one component of Osaic’s total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.SummaryThe Investment Advisory Processing Specialist uses comprehensive Investment Advisory and Broker dealer knowledge to complete processing tasks specific to advisory accounts. You will facilitate the opening and maintaining of the accounts on specialized advisory programs that include the Wealth Management Platform (WMP). You will utilize a ticketing system to complete requests sent from Financial Professionals (FP) and correspond through Support Center, email or direct phone calls. You will collaborate with other departments and work directly with Envestnet to find solutions. You will also work closely with the IA Support team to find opportunities to support, provide feedback, and improve processes.Keys: Financial Services, Investment Advisory, WMP (Envestnet), Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service Representative, Back Office OperationsResponsibilitiesProcess incoming request that related to Investment Advisory.Complete incoming request timely and accurately.Ability to Pay close attention to detailDriven to meet and exceed deadlinesCan work independentlyAbility to organize, prioritize and handle multiple tasks within established timeframe.Communicate professionally in writing or verbally with coworkers and FPs.Can solve problems while considering company policies/procedures.Create strong working relationships with advisors, their office staff, and peers across the firm.Exercise judgment to avoid escalations.Communicate and partner with others within the Osaic to resolve concerns and issues.Analyze problems, take ownership of issues, and follow through to resolution.Meet stated satisfaction, quality, and production goals.Continuously learn and be flexible with industry changesEducation RequirementsHigh School Diploma or GED requiredBachelor’s degree in business, Finance or related field is preferredBasic RequirementsMinimum 1 years’ experience of brokerage experienceMinimum 1 year providing customer service; including, proven results in bringing solutions to challenging issues experience.Proficient with NetX360, Wealth Management Platform, Streetscape, SalesForce, Windows Microsoft Excel, Word, Outlook and InternetAbility to verbally communicate effectively with the Advisors regarding service issues.Ability to read and interpret company policies, operations manuals, Pershing manuals, and technical guides.Preferred Requirements1+ years of investment advisory support experienceCompletion of the FINRA SIE examFINRA Series 7Experience with Envestnet / Wealth Management PlatformEqual Opportunity EmployerOsaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.EligibilityApplicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.Unqualified ApplicationsOsaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.Recruiting AgenciesOsaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.