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The Customer Support Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer.
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Trains and provides regular feedback on technical and customer service issues. This posting will be used to hire both the IT Support Manager and the IT Service Delivery Manager. The IT Service Delivery Manager is responsible for developing and conveying the service vision for the organization as well as delivering and sustaining the end-to-end customer experience.
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Iridium is seeking a talented and motivated entry level Technical Support Specialist to join our Customer Care team. As a Technical Support Specialist, you will contribute to providing level two support and troubleshooting to Iridium’s global network.
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Consistently meets or exceeds Tandem Diabetes Care Customer Technical Support metrics for the role of Customer Technical Support Specialist which include quality/accuracy, call monitoring, and schedule adherence requirements.
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As a Technical Support Engineer, you will:Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
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As a Technical Support Specialist at Virtuous, you will be part of our Tier 1 team providing exceptional customer service and support to our customers. 2+ years B2B SaaS Technical Support experience.
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St. Mary's Food Bank is looking for a Technical Support Specialist to provide excellent customer service and technical support to end-users. Work Experience: Two years demonstrated and successful IT helpdesk experience including hands-on and telephone support with emphasis on customer service.
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As an Extreme Ultraviolet Software Technical Support Engineer, you are an essential part of a new site start-up Customer Support team for TSMC as they build their first high tech fab just north of Phoenix, Arizona.
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Position Overview: The Technical Support Specialist position serves as first point of contact for the customer and provides technical assistance to computer users. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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The Customer Support Specialist is someone who can be patient and understanding with customers, keep them calm, and assist them by creating work orders and scheduling tech appointments. The Customer Support Specialist is the first point of contact, primarily responsible for handling incoming calls from Kings III business customers regarding the installation, service, maintenance, and support of their emergency telephone equipment.
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Minimum of 5 years’ experience in a technical customer support role. Act as a mentor and advisor to other members of the Global Customer Support team. The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers.
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Technical Support Rep needs 3 years' work experience as an IT or Desktop Support Technician. 3 years' work experience as an IT or Desktop Support Technician. Knowledge of remote desktop support systems including TeamViewer.
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Customer Support Manager. Complete all additional duties assigned by Technical Support Supervisor. As a Tier 1 trainee you will be the first welcoming voice the client will hear and the first level of support.
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This team supports internal customers and external customers by providing excellent advanced technical support and professional customer service. Working with engineering leaders to provide needed support and analysis for bug reportingWorking with leads in various departments in customer service and operations to support the advanced technical needs of those areas to include customer coordinated maintenances as needed, complex and escalated issue, mentoring and training.
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Responsible for technical escalations (remote & onsite) at customer sites, able to use a systematic approach to problem solving and use data driven troubleshooting and diagnostic tools Support and provide technical feedback to improve fleet performance, improvement programs and upgrades.
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customer support jobs Title: technical support in Tempe, AZ
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