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All inbound calls, no sales or collections! Healthcare, call center, customer service. Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of direct customer service experience (banking, hospitality, food service, etc.
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You will handle each call with care, escalate when needed (monitor & respond to life safety events), and you will be prepared to handle 300+ calls during your shift (average call is 23 seconds.
$24.66 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. + At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
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Receives, handles and routes revenue cycle phone calls or digital communications. Reviews patient’s accounts for insurance updates, rebills or further insurance/coding review in all service areas.
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Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system. Documents calls and intakes in computerized record keeping system (Productivity.
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Responsible for successful outbound sales calls to existing and potential members. Answer incoming calls and assists members with their requests (transferring to the Contact Center, when applicable.
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This position will involve primarily inbound calls from current customers as well as outbound calls to follow up with current customers. Handling routine calls, emails and/or chat responses.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.
Full-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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As a healthcare customer service representative, you will be responsible for successfully managing large amounts of orders through both inbound and outbound calls and in-person in a center location.
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You will handle inbound calls from customers requesting service and/or information and place outbound service prompts to our existing customer base, as well as happy checks for service follow-ups.
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Responding to inbound calls and places outbound calls required by the business unit. Provide customer service and support to both internal and external clients, responsible for the timely and accurate set-up, ongoing maintenance, and support of clients accounts for both H&B and COBRA. Maintains a knowledge of the products and services supported by the Agency.
$20 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Receive inbound calls to support banking customers using rewards points. Are you an experienced customer service rep? Provide excellent customer service and adhere to call center metrics.
$22 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Handling 75-100 inbound calls per day. Will transfer escalated calls to another department. Responsible for providing quality customer service while working to resolve customer’s complaints and inquiries.
$20 an hourTemporaryExpandApply NowActive JobUpdated Yesterday
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